Joining In
Is butting in to a conversation a good way to join in?
No. It is rude
Is body language a verbal or nonverbal form of communication?
nonverbal
What is the subject of a conversation called?
Topic.
Topic of conversation
If you are unsure about policies like break times at your work, what should you do?
Ask your manager
Name at least 3 things you should do when greeting someone for the FIRST time
introduce yourself by name, shake hands, ask their name, give eye contact, end the conversation "nice to meet you"
A conversation going back and forth between at least two people is called
reciprocal conversation
Name 3 forms of POSITIVE body language
smiling, leaned in, eye contact, good posture
To listen attentively and to do your best to understand the information being given to you is
Active listening
TRUE
Our words and actions can have a big impact on others. Positive and negative
TRUE. This is why we should always have integrity in the things we say
If you are trying to join in on a conversation, you can begin talking about any topic.
TRUE or FALSE
FALSE. You should know the topic of conversation before you join in and stay o the topic.
Name 4 forms of NEGATIVE body language.
No eye contact, slumped posture, leaning away from person, rolling eyes, crossed arms
Body language, facial expressions, eye contact and touch are all forms of what type of communication
nonverbal communication
You should have all your _________ before beginning a task
facts or information
Asking a question is a good way to keep a reciprocal conversation going.
TRUE or FALSE
Choose the appropriate response.
"Good morning my name is ______, it's nice to meet you. What is your name?"
"Nice to meet you, what's your name?
"Good morning my name is ______, it's nice to meet you. What is your name?"
It is important that our body language match up with ______ _________.
Can you name 3 types of communication
verbal, nonverbal, body language
Giving directions, explaining information and having a conversation are all forms of what type of communication
Verbal
We should always be aware of personal space as well as others, and leave a gap between our ________ and _________.
faces and bodies.
This is your personal bubble
A _____ is a thing said or done that serves as a suggestion or signal
Cue - this is usually related to our body language
Disagreements, conflict and not doing a job the right way, can all stem from
Miscommunication
You are receiving directions from your boss. Name 2 ways to help you better remember the information
repeat, ask questions, take notes