Components of an Emergency Communications System
Therapeutic Communication
Nonverbal Communication
100

This serves as a dispatch and coordination area and is ideally in contact with all other elements of the system.

What is the base station?

100

The process of converting information into a message.

What is encoding?

100

The space within less than 1 1/2 feet of an individual is called this.

What is the intimate zone?

200

This agency has jurisdiction over all radio operations in the United States.

Who is the Federal Communications Commission?

200

Psychological coping strategies that a person may use to protect himself from unwanted feelings or thoughts.

What is defense mechanisms? 

200

Nonverbal body movements that convey meaning to others are called.

What are gestures?

300

This uses technology to connect the provider and patient remotely for advanced assessment and care.

What is telemedicine?

300

The ability to recognize and understand someone else's state of mind or feelings.

What is empathy?

300

The study of touching.

What is haptics?

400

This receives a signal from the digital radio and displays the information on a screen.

What is a mobile data terminal?

400

The process by which a message is translated and interpreted by the receiver.

What is decoding?


400

Questions that allow a person to give a detailed response in their own words is called this.

What is an open-ended question?

500

Devices that receive transmissions from a relatively low powered source and then rebroadcast them at another frequency and a higher power.

What is a repeater?

500

This is necessary to develop a good rapport with your patients.

What is communication?

500

This kind of question can be used to direct and control the flow of an interview.

What are closed-ended questions? 

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