Can We Talk?
If you find a mistake in your own work
What is tell a supervisor and try to correct it
Smiling is a form of nonverbal communication?
What is true?
This type of communication is when you are NOT advocating for yourself.
What is passive communication?
Hearing, thinking about and responding to another person's message
What is active listening
What is Code Switching?
Code Switching is Knowing what language to use with different people in different settings.
What is a Growth Mindset?
What is the belief that SKILLS and INTELLIGENCE can be IMPROVED with EFFORT and PERSISTENCE.
People with a growth mindset EMBRACE CHALLENGES, stay RESILIENT in the face of difficulties, LEARN from CONSTRUCTIVE criticism and seek out INSPIRATION in others’ success.
Throughout life you LEARN and GROW from your mistakes and success.
Mistakes won't Stop you.
communication skills that help you say no
assertive communicaiton skills
Each person and culture has the same amount of personal space?
What is false
This type of communication is when you ONLY care about what YOU want or need.
What is aggressive communication?
the use of visual clues to communicate a message..such as arms hands etc
body language
Code Switching also known as?
What is "Know your audience!"
What is a Fixed Mindset?
What is Negative thinking, the thought that things cannot change, will not change, it is what it is, and you never know because you refuse to try.
solving a disagreement that satisfies both sides
resolution, collaboration, cooperation, (or other teamwork skills)
When shaking someone's hand, you should always squeeze as hard as you can to show power
What is false
This type of communication is when all parties needs and wants are listened to, accepted and taken into consideration.
What is assertive communication?
the ability to understand and show concern for another person's feelings
empathy
What group are you more likely to use slang with?
A. Family
B. Friends
C. Co-workers
D. Supervisors, Teachers, Job Coaches
What is Answer B. Friends?
Define consent.
What is permission for something to happen or agreement to do something.
a message that places blame. how do you make someone become defensive
"you" or calling them out in front of everyone
How someone dresses is a form of non verbal communication.
What is true
If you speak while someone else is speaking, interrupt, speak louder than other parties, not listen to what is being said, and act otherwise insensitive or rude.
What is aggressive communication.
the ability to accept other people as they are
tolerance
What groups should you speak with in a mature and professional manner?
A. Family
B. Friends
C Coworkers
D. Teachers, Job Coaches and Supervisors
Who is C. Coworkers and D. Teachers, Job Coaches and Supervisors.
What is self-advocacy?
What is communicating to others about your needs and wants.
a statement that expresses how you feel
using "I" I feel....
How someone says something is just as important as what is said
What is true?
This should be the way you communicate with managers, job coaches and coworkers when at jobsites: This type of communication is Healthy, appropriate, Confident, Strong and effective.
What is assertive communication?
the "magic word" that opens doors
please
Scenario: You are in a group with friends at work having a conversation, someone in the group is using slang, a customer interrupts and asks for assistance.
What is the appropriate response and form of communication:
A. Ignore the customer and continue having a conversation.
B. Stop the conversation, tend to the customer's needs in a kind and mature manner.
C. Point to where the isle is, shouting "it's over there in isle 5".
D. Use slang and curse words to respond because the customer is speaking that way any way to you, and you have seen them in your neighborhood and know their cousin.
What is answer B. B. Stop the conversation, tend to the customer's needs in a kind and mature manner?
State a growth mindset/ positive affirmation.
A. I can achieve my dreams! B. I can reach my goals. C. I can Learn from my mistakes D. I can always improve E. A mistake means I am trying and learning. F. I can solve problems! G. I deserve to be loved! H. I am loved! I. I am smart! F. I am Beautiful! G. I am valued. H. any other positive thing you can say about yourself!