Fun Facts
This is the type of communication that is the exchange of messages without using spoken words.
What is non-verbal communication or body language?
This is the percentage range people communicate through body language.
What is 65-93%?
This style is characterized by the nicknames "doormat" or "pushover". A person who communicates this way often avoids communicating about certain things, fails to assert themselves or express their feelings, and tends to speak softly, apologetically, and may show poor eye contact and a slumped body posture.
What is Passive?
This skill is when you listen to not only what is being said by the speaker, but also listen for the feelings and meaning behind what they're sharing.
What is reflective listening?
Yelling, making threats
What is aggressive?
This animal was often used to carry long distance messages between people in ancient times.
What is the pigeon?
This is the type of body language that refers to the amount of distance between people.
What is personal space/distance/proxemics?
This style is when a person speaks their mind firmly, directly, without violating the rights of others. It often involves using "I statements" and listening well without interrupting. The person will use good eye contact, speak calmly, and stand up for their rights respectfully.
What is assertive?
This is one example of reflective listening, in which the person repeats the key words or phrases that have been stated by the speaker.
What is mirroring?
Using "I messages"
This type of communication is the most common among businesses.
What is email?
This is the type of body language that refers to how you sit, stand, or move to convey your feelings or behaviors.
What is Posture?
This style often involves making threats, using violence, or being verbally/physically abusive. People using this style will not listen well, may stare/glare, and use an overbearing/threatening posture or gestures. One may also blame others instead of taking responsibility.
What is aggressive?
This is a reflective listening skills that involves repeating a revised version of what the speaker said.
What is paraphrasing?
I am known as "the doormat."
What is passive?
96% of Gen Z prefer this type of communication with friends and family.
What is social media?
This is the type of body language that refers to making signals with your hands or body, such as waving, pointing, or giving the thumbs-up sign.
What is gestures?
This style is when a person looks passive on the surface (what we see), but underneath is acting out in anger in a subtle, indirect, "behind-the-scenes" way. May be through the use of sarcasm, using "sabotage" to get even, may use facial expressions that are the opposite of how they really feel, might use silence or guilt trips and give mixed messages.
What is Passive-Aggressive?
This active listening skill involves allowing the speaker to process their thoughts and feeling or challenges rather than jumping to solving the problem for them or giving advice.
What is "neutral technique"?
My nickname is "the Fake" or "the Sneak".
What is passive aggressive?
This was the earliest long-distance communication method, often used to signal danger.
What is the smoke signal?
This is the type of body language that is the most expressive and can reveal what a person is thinking or feeling without any other clues.
What is facial expressions?
This style is a form of passive aggressive communication. Trying to get what you want through dishonesty, saying one thing when you mean another, tricking or conning someone into doing what you want or getting what you want. May use guilt trips, making excuses, or the "poor me" attitude.
What is manipulative?
This active listening skills is when the listener will ask questions to get more information or to understand better what the speaker is talking about.
What is "clarifying technique"?
I might appear cooperative on the surface, but I will go behind your back and retaliate.
What is passive aggressive?