Basics
Listening
Emotions
Methods
Knowledge
100

This type of communication includes things like eye contact, body language, and posture.

Non-Verbal Communication

100

The process of hearing and understanding what someone is saying is called this:

Listening

100

This is the primary way humans share thoughts and ideas with each other.

Verbal Communication

100

This term refers to external factors like noise, distractions, or a crowded environment that make it hard to communicate.

Physical Barrier

100

This is the type of communication where you nod your head or smile without saying anything.

Non-verbal Cues
200

This type of listening involves focusing fully on the speaker without interrupting or thinking of your response.

Active Listening

200

This is what happens when you assume someone understands your needs without clearly expressing them.

Miscommunication

200

When someone can manage and adapt to the emotions of a stressful conversation, they are displaying this type of intelligence.

Emotional Intelligence

200

When two people in a conversation try to meet halfway and resolve differences, they are engaging in this.

Compromise

200

This type of barrier includes things like stereotypes, assumptions, or mental-health issues.

Mental Barrier

300

Using text messages, emails, or letters to communicate falls under this type of communication.

Written Communication

300

When emotions like anger or fear make it difficult to communicate effectively, this type of barrier is present.

Emotional Barrier

300

This happens when non-verbal communication, like body language, contradicts the words you’re saying.

Mixed Signals

300

The technique of giving more details than simple one word responses helps create a deeper conversation.

Conversational Threading

300

When someone talks too much or dominates a conversation without giving others a chance to speak, they are showing a lack of this communication skill.

Turn Taking
400

This phrase refers to non-verbal cues like facial expressions or gestures that help communicate your emotions.

Body Language

400

In communication, summarizing what the other person said to show you understood is called this.

Paraphrasing

400

The ability to understand and share the feelings of another person is called this.

Empathy

400

Using sarcasm or indirect comments to express negative feelings is an example of this ineffective communication style.

Passive-Aggressive Communication

400

This term describes the harmful habit of assuming the worst about someone’s intentions during a conversation.

Negative Assumptions or Pessimistic Thinking

500

The use of “I” statements is an example of this communication style, where you clearly express your thoughts and feelings without being aggressive.

Assertive Communication

500

In communication, summarizing what the other person said to show you understood is called this.

Reflective Listening

500

When you respond to conflict with calmness and patience, rather than anger, you are practicing this important skill.

Emotional Regulation

500

Repeating or summarizing what someone has said back to them is an example of this type of listening.

Paraphrasing or Reflective Listening

500

The act of acknowledging someone else’s feelings, even if you don’t agree, is known as this.

Validation

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