Expressing yourself effectively while respecting others’ rights and beliefs
What is
Assertive
The most common form of communication, and it includes both speaking and writing
What is Verbal communication
the practice of engaging closely with what a speaker is saying and indicating understanding, typically by asking relevant questions, using gestures, and summarizing:
What is active listening
it is likely to come out in your tone and your ability to effectively listen. You may get easily frustrated or have a hard time communicating your thoughts
What is Stress
A style where individuals express their thoughts and feelings without regard for others
What is
Aggressive
Another way to share our thoughts and feelings with others. This can include emails, text messages, letters, or even notes
What is Written communication
the process of communicating nonverbally through conscious or unconscious gestures and movements:
What is Body Language
you can’t stay focused
What is Not paying attention
Avoiding expressing personal feelings, thoughts, or needs, often leading to personal dissatisfaction
What is
Passive
There are times when we may disagree with what someone is saying, but it is important to respect their opinion and give them a chance to explain themselves
What is Listening
The ability to understand and share the feelings of another
What is Empathy
you skirt around the other person’s issues that they brought up
What is Avoiding concerns
A style in which individuals digress their feelings and disapproval indirectly rather than openly addressing them
What is
Passive-Aggressive
It can build rapport, trust, and rapport, create an impression, and communicate messages without using words
What is Non-verbal Communication
inquiries that invite expansive responses rather than simple yes-or-no answers, allowing for deeper exploration of thoughts and feelings
What are open-ended questions
to form an opinion or evaluation about someone, usually based on their actions, words, appearance, or other aspects.
What is Judging
A style that prioritizes control and efficiency, using straightforward language and making direct requests or commands
What is
Directive
the capacity to be aware of, control, and express one's emotions, and to handle interpersonal relationships judiciously and empathetically
What is emotional intelligence
using language that is easily understood by the intended audience and does not exclude any particular group
What is Clear and inclusive language