Importance
Parent Engagement
Handling Difficult Conversations
Sharing Information
Cultural Sensitivity
100

Effective communication with children helps build this, which is essential for emotional development and secure relationships.

What is trust?

100

True or False: Parent engagement only happens during formal meetings like conferences or open houses.

What is false?

100

Before starting a difficult conversation, it helps to take this step to stay calm and focused.

What is to regulate?
What is take a deep breath or prepare ahead of time?

100

Daily sharing of activities, meals, and moods helps keep these people informed about their child's day.

Who are parents or guardians?

100

True or False: It’s okay to assume all families celebrate the same holidays or have the same customs.

What is false?

200

This type of communication helps parents stay informed about their child’s progress and daily activities.

What is regular updates or feedback?
What is check-ins?

200

Good parent engagement helps create this kind of environment for the child, where home and childcare are connected.

What is a consistent or supportive environment?

200

This type of tone is recommended when discussing concerns with families to maintain respect and professionalism.

What is a calm and respectful tone?

200

This kind of information must be shared with families when it involves the health, safety, or well-being of a child.

What are incidents or accidents?

200

If parents speak a different language, this is necessary for effective communication.

What is using a translator, another family member that can translate or visual aids.

300

This is essential for building trust and a positive relationship between parents and educators.

What is open and honest communication?


300

This type of communication can be used to inform parents about changes in the childcare program.

What is a newsletter or bulletin?

300

True or False: It's okay to avoid telling a parent about a concern if you’re worried it might upset them.  

What is false?

300

True or False: Educators can share personal information about one child with another child's parent if it helps explain a situation.

What is false? 

300

When working with families from different cultures, it’s important to be open to this.

What is learning about their cultural values and traditions?

400

True or False: Non-verbal communication, such as body language and tone, plays an important role in how young children understand messages.

What is true?

400

This is one-way educators can invite parents to be more involved in the program, whether through sharing ideas or joining special events.

What is inviting parent participation?
What are visits?

400

When discussing a child’s behavior or needs, always focus on these rather than blaming or criticizing.

What are observations and facts? 

400

Educators may use these tools (like apps, journals, or emails) to consistently share updates with families.

What are communication tools or daily reports?

400

Culturally sensitive communication helps children feel this way about their identity and background.

What is valued or accepted? 

500

Good communication with parents helps make the childcare center feel like this for the child

What is a safe and supportive environment?

500

True or False: Educators should avoid telling parents about small challenges their child is facing to keep things positive.  

What is false? 

500

This communication skill is essential for handling difficult conversations—it involves listening without interrupting and showing understanding.

What is active listening?

500

This is a key principle when sharing information with families—ensuring it is respectful, clear, and keeps everyone on the same page.

What is professional and transparent communication?

500

True or False: It’s important to pronounce children’s and families’ names correctly, even if it takes practice.

What is true?

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