Say What?
The use of the spoken or written words to share information?
Verbal Communication
What type of communication happens without using words?
Non-verbal
What is it called when a message is misunderstood?
Miscommunication
What should you do if you’re unsure whether someone understood your message?
Ask for clarification
Name one element that affects how verbal communication is received
What is tone, clarity, context, or pitch?)
What can a smile or frown communicate without speaking?
Emotion or Feeling
Name one cause of miscommunication.
(What is assumption, poor listening, emotional barriers, or cultural differences?)
Which personal trait helps you adjust your communication style to better connect with others?
Self Awareness
What part of verbal communication changes the emotional meaning of your words?
Tone
Name two forms of nonverbal communication.
(What are body language, facial expression, gestures?)
True or False: Miscommunication only happens in texting.
False
Nonverbal or verbal hints to help convey a message
communication cues
True or False: Clarity doesn’t matter as long as you’re speaking.
False
True or False: Nonverbal communication can contradict what someone says.
True
Thinking something is a certain way without concrete evidence
Assumption
What does it mean to practice “clear communication”?
Direct and easy to understand
Which element of verbal communication refers to how high or low your voice sounds?
Pitch
What is the term for using hand movements to express ideas without speaking?
Gestures
Which specific barrier to communication happens when someone hears only what they want to hear due to strong feelings?
Emotional Barriers
What listening strategy involves giving feedback and asking questions to show you understand?
Active Listening