Listening
Is listening Verbal or Nonverbal communication
Nonverbal
Is reading Verbal or Nonverbal communitcation?
Is writing Verbal or Nonverbal communication?
Verbal
Is Speaking Verbal or Nonverbal communication?
Verbal, means using written or spoken words to convey messages, thoughts, and ideas.
Body Language is...
Communicating messages through gestures or body movements
Communication can be influenced by...
attitudes, personalities, perceptions, ideas, sensitivities, and communication skills of the sender and the receiver.
In order for communication to occur..
a message must be sent and received
When speaking to someone should you
A. Use sarcasm
B. Use I statements
C. Use non-specific language
B
What is passive listening?
when an individual receiving information provides responses that invite the speaker to share opinions and ideas. The passive listener may hear the words without listening for meanings.
In communication there is a.. (two answers)
A sender and receiver
What is comunication?
the process by which ideas, feelings, and information are shared. It involves the skills of listening, speaking, and writing.
What is a Mixed Message
when someone does not say what she or he really means
What is active Listening?
the listener to understand what the speaker actually means
What are some Barriers to communication?
Poor Listening Skills
Language and Culture
Prejudices
Mixed Messages
Environmental Factors
Personal Goals and Priorities
Attitudes
response a person gets to a message sent...
Feedback
How can communication be improved?
Communication can be improved by pleasant facial expressions, appropriate eye contact, appropriate tone of voice, and a touch on the hand, arm, or shoulder.