Effective Communication
Define Effective Communication
Effective communication refers to the process of exchanging information between individuals or groups in a way that the sender's message is clearly understood by the receiver. It encompasses not just spoken or written words but also non-verbal cues like tone, facial expressions, and body language.
Define Active Listening
Active listening involves giving full attention to the speaker, understanding their message, responding appropriately, and remembering what was said. It's crucial because it validates the speaker's feelings and perspectives, fostering a conducive environment for open communication.
What is interpersonal skill?
the abilities and qualities you use to communicate, interact, and build relationships effectively with other people
Example of a non-verbal communication is _______
Posture, Gestures, Facial Expressions
Briefly define empathy.
Understanding and sharing others' feelings.
What is the importance of effective communication in college?
In college, communication skills are vital for participating in class discussions, collaborating on group projects, and building relationships with peers and professors.
Define Reflective Listening
Reflective listening is a component of active listening where the listener repeats back what they've heard in their own words to the speaker. This technique confirms understanding, promotes clarity, and demonstrates empathy, encouraging a more meaningful exchange of ideas.
Give THREE (3) examples of interpersonal skills?
communication, empathy, conflict resolution, teamwork, adaptability, leadership, and emotional intelligence etc.
_____ is important in demonstrating engagement with your audience.
Eye contact
What is empathetic listening?
Demonstrating understanding and support.
Effective Communication ensures that team members have:
a) clear understanding of goals
b) better understanding of responsibilities
c) smoother feedback loop
d) All of the above!
In the campus environmental club project what are the key takeaways?
Acknowledgement, reflective listening, clarification, encouragement
BONUS POINTS
YAY!!!
What role does facial expression play in reinforcing verbal communication?
Facial expressions can reinforce or contradict verbal messages, affecting how they are perceived.
Briefly describe emotional intelligence.
Managing emotions in communication.
Effective communication promotes ____, mitigates ___, and enables the efficient achievement of collective ______.
trust, conflicts, objectives
By avoiding assumptions and seeking clarification through questions, listeners can prevent ___________.
misunderstandings!
Explain with example, any three (3) interpersonal skills
(open responses)
BONUS POINTS
YAY!!
How does practicing active listening contribute to demonstrating empathy in communication?
Active listening shows genuine interest and understanding, validating the speaker's feelings and experiences.
Bonus Points
YAY!
What are the two types of listening skills one must possess to be an effective communicator?
Active and Reflective Listening skills
What is another name for interpersonal skills?
People skills
Explain any two (2) types of non-verbal communication
(open responses)
How does asking open-ended questions contribute to fostering empathy in conversations?
Open-ended questions encourage individuals to share their thoughts and feelings more freely, facilitating deeper understanding and empathy.