Establishing Communication
This is the term for building trust and strong working relationships in business
What is effective communication?
Also known as the most effective form of verbal communication in business
What are face-to-face meetings?
The type of signals that can convey feelings without spoken words
What are nonverbal signals?
This form of communication is often used when people are not in the same room
What is written communication?
Also known as the most accepted form of digital communication for business
What is email?
This communication can lead to unmotivated employees and dissatisfied customers
What is poor communication?
According to research, these types of meeting requests are 34 times more successful compared to an email request?
What are face-to-face meeting requests
The approximate number of nonverbal cues can be exchanged in face-to-face interactions per minute
What is (up to) 10,000?
Name a method of written communication that can quickly reach a large audience.
What is email?
This tool provides access to a secure portion of the Internet for company communications
What is intranet?
Name one way to minimize miscommunication in a business setting
What is creating clear and effective messages?
This is a common place where verbal communication occurs in business
What is a meeting?
The nonverbal aspect that can completely change the meaning of communication
What is body language?
This is a type of tone is typically used in written business communication
What is a formal tone?
This is the application that shares messages and files over a network
What is a bulletin board service (BBS)?
This is the process where parties work to find a solution to an issue
What is conflict resolution?
Name a key strategy for effective presentations
What is using clear and simple language?
This is how tone and volume can affect communication
What is to change the message's meaning?
The purpose of a this document is to introduce yourself to a potential employer?
What is a cover letter?
This online tool's purpose is to measure the effectiveness of social media efforts
What is google analytics?
Identify one key element of a successful business pitch.
What is defining the customer problem
In addition to verbal communication, an effective pitch also includes this
What is nonverbal communication?
This is why it is important to align verbal and nonverbal communication
What is to reduce misunderstanding and build trust?
How written communication reinforce a business brand?
What is through tone and presentation?
This is the term often used for inappropriate messages sent over the Internet
What are flames?