Communication 101
What is communication?
Sharing thoughts, feelings, and information
True or False: Active listening is done with our ears only.
False
What is verbal communication.
Communication using our voice
What is non-verbal communication?
Communication with no talking, using gestures or sign language.
Why is tone especially important in digital messages?
It helps others understand your feelings, you aren't saying it to them they are reading it
Name one reason why communication is important
Builds relationships / Expresses needs
What is active listening?
using our whole body to listen and being able to picture what someone is saying in your mind.
What is an “I” Statement?
A way to express feelings without assigning blame
What does body language show?
How we feel
What is one way to be respectful in a text or email?
Use kind words / Be clear and polite
What are two types of communication?
Verbal, Nonverbal, Digital, Visual
What things are you doing when you are listening with your whole body.
Making eye contact, listening with your ears, responding to questions and nodding, facing the person.
What is another form of verbal communication besides talking to the person in front of you?
Name one way to use body language to show you’re listening.
Nodding, eye contact
Why should you be careful with what you post online?
It never disappears / Can be used against you
Example of a communication barrier?
Interrupting, not listening, judging
Why is active listening important?
Helps understand others and builds trust
What is assertive communication?
communicating thoughts, feelings, and needs clearly and respectfully, balancing their own rights with those of others.
Why is matching body language with words important?
It helps others understand and trust you
Example of a communication bridge?
Active listening, respectful words, eye contact, I Feel statements
What is the difference between passive, aggressive, and assertive communication?
Passive avoids sharing feelings/needs, aggressive is hurtful, assertive is clear and respectful
How did playing charades help us understand non-verbal communication?
It showed how gestures and body language can share messages without words.