Greetings
The most common way to greet someone
Hello or Hi
Where to look when someone is speaking?
At the speaker's eyes (eye contact)
Is it important to remember someone's name?
Yes
True or false: Proper spelling is not important
False
What word should you use to ask for something nicely?
Please
Physical ways to greet a family member or friend
Hug, high five, handshake
Different body movements to show active listening skills
Good posture, smiling, nodding, facing toward person talking
True or False: Talking on the phone is not a form of verbal communication
False
Does texting count as written communication?
Yes
What to say when someone is in the way
Excuse me
How to properly get someone's attention
Excuse me
What facial expression should be present when someone is telling you something sad?
Worried, concern, frown
What volume should you use indoors?
Normal volume/inside voice
What punctuation marks should you use at the end of a sentence?
Period (.), Exclamation mark (!), Question mark (?)
True or false: Calling someone Mr or Mrs is respectful
True
A formal way to physically greet someone
A handshake
What are the signs of someone not listening to speaker?
No eye contact, closed body language (arms crossed, facing somewhere else)
What is verbal active listening?
Technique where listener shows engagement with the speaker
Examples of written communication
Letter, email, text
Word/phrase used to apologize
I'm sorry
Different ways of greeting based on the time of day
Good morning/ Good afternoon/ Goodnight
Is laughing a form of non-verbal communication?
What are some examples of verbal active listening?
Asking questions, reflecting emotions, rephrasing information given
Is this an example of a proper sentence? "After the game."
No
What makes a response rude?
Aggressive tone, offensive words, and dismissing the speaker