Words Matter
Saying something in a kind way instead of being rude is called
a. being funny
b. being brave
c. being respectful
c. being respectful
how you say something/sound
Which of the following is an example of body language?
a. speaking
b. writing
c. facial expressions
d. eye contact
both c and d
Listening is part of communication: True or False
true
“That’s dumb.” → Fix it
A respectful rephrase (e.g., “I disagree” or “I see it differently”)
What is the goal of using good word choice in communication?
A. To talk more
B. To confuse people
C. To be understood and show respect
D. To win arguments
c. To be understood and show respect
Which sentence would sound the MOST disrespectful depending on tone?
A. “Okay.”
B. “That’s fine.”
C. “Wow.”
D. All of these
d. all of these (because tone can change all of them)
What message does slouching or avoiding eye contact usually send?
Lack of interest, disrespect, or discomfort
Which of these is an example of active listening?
a. Interrupting
b. nodding
c. eye contact
d. slouching
both b and c
“Do whatever you want.” (said angrily) → Fix it
Calm, clear response (e.g., “Let’s talk about this first”)
Which is a respectful way to disagree?
A. “I mean, that could work, but it’s probably not the best idea.”
B. “I see what you’re saying, but I have a different idea, can I share it?”
C. “That doesn’t really make sense to me.”
D. “We should just do it my way instead.”
B. “I see what you’re saying, but I have a different idea, can I share it?”
Which matters more sometimes words or tone? Why?
Tone because..
it changes the meaning of the words, people react to how something sounds, the same words can sound rude or kind
True or False: Body language can change the meaning of your words
true
What is the effect of interrupting someone while they are speaking?
It makes them feel disrespected or not heard
“You never listen to me!” → Fix it
“I feel like I’m not being heard right now”
Why is it important to think before you speak?
Prevents hurt feelings, Avoids misunderstandings, Helps you choose respectful words, Helps you communicate clearly, Gives you time to calm down before responding
By changing voice pitch or attitude
How can positive body language improve a conversation?
Shows respect, attention, and that you are engaged
What is the difference between hearing someone and actively listening to them?
Hearing is just noticing sound, while active listening means focusing, understanding, and responding to what the person is saying.
“Whatever, I don’t care.” → Fix it
Respectful response showing willingness to communicate (e.g., “I’d rather talk about this”) *
Give one example of a respectful way to disagree with someone
I see your point, but I think differently.
I understand what you’re saying, but I have another idea.
Can I share a different perspective?
I don’t fully agree, but I’d like to explain my thinking.
That’s a good idea, but maybe we could also try this…
Why is tone sometimes more powerful than the actual words in a conversation?
Because tone communicates emotion and attitude, so people may react more to how something is said than what is said
How can mixed body language and words create confusion in communication?
When body language doesn’t match words (like saying “I’m fine” while looking upset), people may not believe the message or get confused
What are 4 ways you can show someone you are actively listening without speaking?
eye contact, nodding, facial expressions, posture
"This is your fault and you ruined everything.” → Fix it
Calm, responsible communication (e.g., “I’m upset about what happened. Can we talk about how to fix it?”)