Modes of Communication
This includes facial expressions, posture, gestures, and eye contact
What is body language(involved in non-verbal communication)
Older children often benefit from these as an adjunct to words.
What are pictures?
A patient who cannot speak due to paralysis may communicate using these nonverbal methods.
What are blinking, nodding, pointing, or shrugging?
This is the primary purpose of the clinical interview.
What is a systematic attempt to understand the patient and their problems?
This type of communication occurs when verbal and nonverbal messages don't match.
What is Incongruent communication?
Two essential nursing skills used to understand nonverbal communication.
Observation and interpretation
Communication methods may need adjustment for older adults because of these changes.
What are the physical changes of aging?
A patient with a tracheostomy responds appropriately by nodding but is unable to speak. What intervention would best promote effective communication?
What is providing an alternative communication method, such as a picture board or writing tool?
During this phase, the nurse establishes rapport and explains confidentiality, goals, and the purpose of the relationship.
What is the Introductory Phase
A patient says, "I'm feeling great," while smiling and maintaining eye contact. This is an example of this type of communication.
What is congruent communication?
This factor influences how gestures and touch are interpreted by different clients.
What is culture (cultural component)
Personal views of an event are called these.
What are perceptions?
Name three communication barriers a nurse should assess for.
What are language deficits, sensory deficits, cognitive impairments, structural deficits, medication effects, or psychological illnesses?
This phase focuses on data collection, promoting change, and evaluating progress.
What is the Working Phase
This healthcare communication barrier is considered the most significant obstacle and often contributes to rushed interactions, incomplete patient education, and misunderstandings.
What is lack of time?
Four major advantages of electronic communication?
What is Fast, Efficient, Legible, improves communication, continuity of care
Understanding these differences helps improve nurse-patient interactions.
What are gender and sociocultural influences?
Why should a nurse assess communication ability before having an important conversation with a patient
what is to ensure the patient can understand and respond effectively?
This phase involves closure, reviewing progress, and summarizing goals.
What is the Termination Phase?
Differences in customs, beliefs, and values can create these communication barriers.
What are cultural gaps?
Effective written communication requires proper use of these language mechanics.
What are grammar, spelling, and punctuation?
This concept refers to the distance people prefer to maintain between themselves and others during interactions and includes intimate, personal, social, and public distances.
What is Proxemics
During a communication assessment, the nurse evaluates the client for Cognitive Impairment. Name some factors that would impact this evaluation
CVD, Alzheimer's, brain tumor, or injury, medications,
The purpose of the clinical interview is not simply information gathering but helping patients develop these.
What are skills and alternative ways of coping with problems?
This communication challenge includes memory problems, confusion, and difficulty processing information, often requiring nurses to simplify and repeat instructions.
What is cognitive impairment?