Structure
What helps organize activities, responsibilities, and expectations in organizations?
A. Conflict B. Structure C. Rumors D. Technology
B. Structure
What are formal and informal links between people in organizations called?
A. Policies B. Communication networks C. Rituals D. Structures
B. Communication networks
Organizations are affected by:
A. Outside conditions and influences B. Only internal communication C. Employee friendships D. Company logos
A. Outside conditions and influences
What type of organizational structure assigns different levels of power and authority?
A. Informal structure B. Flexible structure C. Hierarchical structure D. Virtual structure
C. Hierarchical structure
Communication between coworkers or peers is called:
A. Downward communication B. Upward communication C. Horizontal communication D. External communication
C. Horizontal communication
Which event caused many businesses to shift to remote work?
A. Great Depression B. Covid-19 pandemic C. Industrial Revolution D. Stock market crash
B. Covid-19 pandemic
What is the chain of command?
A. A company celebration B. Informal gossip C. A reporting order within organizations D. Employee monitoring
C. A reporting order within organizations
Which became more common during remote work and online meetings?
A. Virtual networks B. Printed memos C. Bulletin boards D. Filing systems
A. Virtual networks
What was the “Great Resignation”?
A. A hiring campaign B. Employees quitting jobs at high rates C. A training program D. A merger between companies
B. Employees quitting jobs at high rates
What are expected responsibilities and behaviors in organizations called?
A. Rituals B. Roles C. Networks D. Benefits
B. Roles
Which of the following is commonly used for workplace communication?
A. Email B. Video games C. Magazines D. Radio stations
A. Email
What made it difficult for businesses to obtain products and materials during the pandemic?
A. Social rituals B. Supply chain issues C. Promotions D. Company retreats
B. Supply chain issues
Which of the following are formal statements about organizational practices?
A. Policies B. Friendships C. Stories D. Interviews
A. Policies
What is the main purpose of communication networks in organizations?
A. To decorate office spaces, B. To help people share information and stay connected, C. To replace managers, D. To reduce teamwork
D. To reduce teamwork
Which of the following affected workers differently during the pandemic?
A. Structural inequalities B. Office decorations C. Corporate logos D. Team mascots
A. Structural inequalities