Soft Skills & Work
Email
First Impressions
Active Listening
Grammar
100

 Skills that help you succeed beyond the fundamental requirements of a job are known as these.  

What are soft skills?

100

Before writing an email, you should know this so you can adjust your tone accordingly.  

What is audience or recipient?

100

This non-verbal aspect of a first impression involves making direct visual connection with the speaker or listener.

What is eye contact?

100

 In the active listening acronym E.A.R.S., the letter "E" stands for this.  

What is eye contact?

100

This type of noun refers to a specific person, place, or thing and always requires a capital letter.

What is a proper noun?

200

This is what you should do when you or someone else becomes angry.

What is stay calm?

200

 This email function is used when you want to send a copy to someone, but keep their address hidden from other recipients.

What is BCC (Blind Carbon Copy)

200

This standard physical greeting is appropriate to use when meeting someone professionally.

What is a handshake?

200

"That sounds hard" or "It sounds like you're excited" are examples of this letter in the E.A.R.S. acronym.  

What is R (reflect feelings)?

200

These are the proper nouns in this sentence: Mrs. Essex visited Spain.

What are Mrs. Essex and Spain?

300
Someone who maintains an accurate online calendar is demonstrating which soft skill?

What is good organization or time management

300

These are the four structural components of a professional email in order.  

What are greeting, body, closing, and signature?

300

How close or far you stand from someone during a conversation refers to this factor of first impressions.

What are distance or proximity?

300
You should avoid doing this while the other person is speaking.

What are interrupting or planning out what to say next?

300

These are general, non-specific names for people, places, or things.

What are common nouns?

400

This is how to deal with workplace problems instead of avoiding them.

What is directly?

400

This email feature allows you to compose a message now and have it delivered at a later specified time.

What is schedule send?

400

Among these, this is NOT an aspect of making a good first impression:

dressing and grooming

your personal wealth

your facial expression

What is your personal wealth?

400

This type of question can have many different answers.

What is an open-ended question?

400

This is what you do to the first letter of a word in a sentence.

What is capitalize it?

500

 Interpersonal communication requires being able to express your thoughts and feelings while also being this toward other people's feelings.

What is sensitive?

500

This brief feature at the top of an email provides the recipient with a quick summary of the message's purpose.

What is the subject line?
500

Besides posture and body language, this vocal quality determines how your enthusiasm and attitude are perceived during a first impression.

What is tone of voice or energy level?

500

You should not be afraid of this in a good conversation.

What is silence?

500

These are the common nouns in this sentence: The family took a vacation to an amusement park.

What are family, vacation, and amusement park?

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