Words to Know
How Should I Fix This?
Repair Strategies
What Should I Do?
What Caused the Breakdown?
100
When there are difficulties communicating and sharing information with others
What is communication breakdown
100

Your history professor used a new vocabulary word that you have never heard before.

What is revision - ask them to explain what the word means or look up the word online

100
"Can you say that a little bit louder please? I missed the second part," is an example of which communication repair strategy?
What is repetition
100

You missed two key points in class.

What is Ask the teacher to repeat the information or ask for the information to be written down

100
You're sitting in the cafeteria and cannot hear your friends at lunch. Why? What caused this communication breakdown?
What is too much background noise
200
The process of using words, sounds, signs, or behaviors to share information
What is communication
200
Your mom quickly gave you a list of things to get at the grocery store for her. You cannot remember the entire list.
What is repetition - ask for her to say it again more slowly
200
Student A in this conversation uses which repair strategy when Student B does not understand? Student A: "I learned about cells in Science class yesterday" Student B: "You learned about what in Science class?" Student A: "Cells -- you know, the things that make up people, animals, and plants"
What is addition
200

During reading class, your teacher introduces a new vocabulary word. The words that she uses to explain the new vocabulary word are unfamiliar to you. What should you do?

What is Ask her to explain it in a different way so that you can understand

200
You're riding in the backseat of the car and your parents are asking about your day at school. You only heard the word school and missed their question. Why did this communication breakdown occur?
What is you couldn't see their mouth to speech read, there was too much noise from the road and the radio
300
Fixing the problem when you are not understanding the information others share with you
What is communication repair
300
As your teacher is writing a math problem on the board, she finishes the problem verbally. You miss the last part of the problem.
What is repetition or nonverbal - ask for the teacher to say it again or ask her to write it down on the board
300
Pointing, gestures, miming, signing, or writing are examples of this kind of communication repair strategy
What is nonverbal
300

While you're walking out the door, your dad says, " ________ ______ ______ after school." How should you repair this communication breakdown (what should you say)?

What is "What do you want me to do after school?" -- ask him to repeat the information.

300
During biology, the teacher is talking about cell reproduction. You hear two new words that sound similar (mitosis and meiosis) but do not understand how they connect to cells or reproduction. What caused this communication breakdown?
What is you are unfamiliar with the vocabulary being used
400
Fixing something that is broken
What is repair
400
While telling a story in class, the teacher gives you an odd look when you say a word indicating that she doesn't understand what you said. What should you do?
What is revise -- give more information to help the teacher understand
400
This is an example of which communication repair strategy? "I'm sorry, I didn't understand that word you just used. Could you explain that word in a different way?"
What is revision
400
You're telling a story about something that happened and your friend says "huh?" because she couldn't understand what you said. What should you do?
What is repeat your story more slowly and more clearly
400
You're sitting in a noisy restaurant and the waiter is speaking very quickly while looking at the other table. You missed the specials for the day. Why did this communication breakdown occur?
What is too much background noise, not able to see the speaker's face
500
Repetition, revision, addition, and nonverbal are examples of...
What are communication repair strategies
500
A friend asks you for directions to your house. While you're explaining, you can see that they don't understand what you are saying by their facial expression. How can you help them understand?
What is use a visual strategy (draw a map) or use the revision strategy (give them more information to help them understand where they need to go)
500
Smiling and shaking your head even when you do not understand is an example of: A. Addition Repair Strategy B. Revision Repair Strategy C. Inappropriate Repair Strategy D. Nonverbal Repair Strategy
What is C - Inappropriate
500
While you're at a restaurant, you ask your server what the cost of your meal will be. You cannot hear what he said because it is too noisy. What is a way to repair this communication (choose a strategy other than repetition)
What is Nonverbal - ask the server to write it down
500
During English, you missed the definitions for half of the vocabulary words. You smile politely and nod your head as if you understood, even though you are very confused. Why did this communication breakdown occur?
What is you did not use communication repair strategies to fix the problem
M
e
n
u