Components of the communication process
This component refers to the individual or group that initiates the communication by sending a message.
What is the Sender
This barrier occurs when the sender and receiver interpret the same message differently.
What is miscommunication?
This is the act of sharing information between healthcare team members to ensure patient safety.
What is communication?
This attitude involves being willing to consider new ideas and perspectives from patients and colleagues.
What is open-mindedness?
This technique involves responding to a patient's message to ensure they feel heard and understood.
What is feedback?
This term describes the information, idea, or thought being conveyed in a communication exchange.
What is the message
This type of barrier is often caused by differences in language or jargon.
What is language barrier?
This term describes a structured process for conveying important patient information during shift changes.
What is giving report
This attitude helps healthcare professionals trust their abilities and communicate effectively with patients.
What is self-confidence?
This technique is used when a healthcare provider seeks additional information to ensure clarity in communication.
What is clarification?
This component refers to the method or medium used to deliver the message, such as spoken words, written text, or non-verbal cues.
Who is the Channel
This barrier arises from preconceived notions or stereotypes about a person or group.
What is bias and or beliefs
Effective teamwork relies on this quality, which involves being open to others' ideas and feedback.
What is collaboration
This essential attitude fosters trust and a positive environment by valuing patients' opinions and feelings.
What is respect?
This technique involves summarizing key points of a conversation to ensure mutual understanding.
What is synthesis?
This term refers to the individual or group who receives and interprets the message.
What is the receiver?
This emotional barrier can hinder open dialogue and understanding
What is fear
This type of communication involves both verbal and non-verbal elements, crucial in patient interactions.
What is interpersonal communication?
This quality ensures that healthcare providers are viewed as reliable and knowledgeable, enhancing patient trust.
What is credibility?
This type of question typically elicits a simple "yes" or "no" response from patients.
What is a closed-ended question?
This essential element allows the sender to know how their message was received and if further clarification is needed.
What is Feedback
This barrier is linked to fatigue and preoccupations
What is poor listening skills
This team approach emphasizes shared responsibility for patient outcomes.
What is interdisciplinary collaboration
This attitude allows healthcare providers to be genuine and honest, fostering stronger connections with patients.
What is authenticity?
This type of question encourages patients to elaborate on their thoughts and feelings.
What is an open-ended question?