Communication, Diversity, and Time Management

Nonverbal Cues

100

What is an example of nonverbal communication? 

Gestures, Body Language, Facial Expressions, etc. 

200

This type of nonverbal cue uses objects or images to communicate 

Artifacts 

300

This type of nonverbal cue uses hand signs, etc. to communicate

Gestures 

400

True or False: Appearance is a type of nonverbal communication. 

True 

500

What is proxemics in terms of nonverbal communication?

Using personal space a.k.a. proximity 

Productivity/Efficiency

100

True or False: Most of the time productivity and efficiency do NOT correlate. 

False. They do correlate most of the time. (Almost always!)

200

Name TWO ways to manage productivity/efficiency.

Time management, Resource management, high vs. low priorities, etc.

300

What is the difference between productivity and efficiency?

Productivity is completing the task itself; Efficiency  is the time it takes to get the task done. (Quantity vs. Quality)

400

Name TWO of the three types of resource management. 

Human Resources, Capital Resources, Natural Resources 

500

An effective tool for time management is _____ work goals. 

Adapting 

Diversity

100

Name TWO ways to show diversity in the workplace. 

Identifying individual differences, Showing respect for differences, being self-aware of one's own bias, etc.  

200

True or False: Diversity only includes someone's racial background and/or personal beliefs/views. 

False. It includes personality, preferences, Appearance, etc.  

300

Describe the term diversity in your words. 

Ex.: The practice or quality of involving or including people of different social and racial backgrounds. 

400

What is the name of the act that prohibits one from discriminating against disabilities in the workplace?

Americans with Disabilities Act (ADA)

500

What year did ADA get passed and signed into law?

1990