Vocab
100

Convey thoughts and feelings to justify a position; encourage and convince others; develop trust.

What is Leadership?

200
  • Contribute to a group with ideas; encourage team; resolve differences within the team; be aware of the cultural diversity in the group and how that affects communication is.

What is Teamwork?

300

 Actively listen, note the tone and body language of the speaker; respond verbally and non verbally to show understanding

What is listening?

400

Identifying common goals of parties in conflict, clearly present arguments supporting a position; understanding another party's position, developing solutions to conflict that are mutually agreeable.

What is Negotiating?

500

Delivering ideas completely and accurately in letters, memos, emails, and reports; using proper grammar, punctuation, and spelling; edit, revise, and check for accuracy; use the computer to transmit information.

What is Writing?

M
e
n
u