Basic Skills
Effectively Sending & Receiving Messages
Communication Networks
One-Way VS. Two-Way Communication
Humor & Interaction Analysis
100
The person who has ideas and feelings that they want to communicate to a receiver (or receivers)
What is the "Sender?"
100
wanting to understand the message that is coming from the sender
What is "communicating?"
100
The "representations of the acceptable paths of communication among members of a group or organization?
What are "communication networks?"
100
This type of communication takes less time, but is unsatisfactory for the receivers
What is "One-Way Communication?"
100
An important influence on the effectiveness of group communication
What is "Humor?"
200
When the receiver does NOT interpret the sender's message the way that the sender intended it
What is "Ineffective Communication?"
200
The ideas and feelings of the sender
What is "Understanding?"
200
These communication networks are considered to be "centralized"
What are "Chain, Y, & wheel?"
200
This person translates and interprets messages, info & new developments to group-mates
Who is the " Gatekeeper?"
200
The two researchers who found that group leaders who use humor were percieved to be more effective at relieving tension
Who are "Smith & Powell?"
300
The path that the message is sent through. This can include light waves to transmit pictures or sound waves to transmit the sender’s voice
What is "Channel?"
300
The receivers perception of the trustworthiness of the sender's statement
What is "Sender credibility?"
300
This communication network results in the highest group moral
What is "open/connected?"
300
This communication type allows all members to initiate messages & clarify other members' messages
What is "Two-Way Communication?"
300
The observation system used to analyze the interaction among group members
What is "Interactive Process Analysis?"
400
Kate's teammate is communicating important information to her, but she doesn't register what her teammate is saying because Kate is thinking about the cute guy sitting next to her. Kate is experiencing this kind of noise.
What is "internal noise?"
400
The 4 basic skills for receiving messages
What are, "Communicating, understanding, paraphrasing, & negotiating?"
400
These are the 5 types of communication networks that were presented
What are "chain, Y, circle, wheel, open/connected?"
400
The 2 ways that informal communication networks become established
What are "Patterns of friendship" and "social contact among group members?"
400
The group members responsibilities in a problem solving group are:
What are" Seeking and communicating information?"
500
A message sent by a group member to a receiver with the conscious intent of affecting the receiver’s behavior
What is "Group Communication?"
500
In one of the videos, Key & Peele did not properly use the skills of effectively sending and receiving messages. One of these is:
What is, "understanding" or "negotiating", or "paraphrasing"
500
This type of communication network is the best for when the task is complex and requires analysis of information
What is "decentralized?"
500
The 3 processes that are at work when the simplification of a message occurs
What is "Leveling, sharpening & assimilation?"
500
The 3 dynamics of problem solving groups are:
What are "information is shared by everyone, information is shared by some, and members may hold information?"
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