Leadership Structures
Come up with a relevant question...
As you know, I am in a coaching program. However, today is my last session. Therefore.....
Excellent!
What question could you ask the audience to check if they want you to continue explaining?
Splendid!
What technique can you use if you need to buy some time when responding?
delay and probe, boomerang
Put these in order from least to most assertive:
impact management, organizational awareness, bargaining
bargaining, organizational awareness, impact management
Name 1 audience analysis tool you can use to better understand your audience.
K.N.O.W.
Skill vs Will
Come up with a relevant resolution...
As you know, I am in a coaching program. However, today is my last session. Therefore.....
Brilliant!
What does snorkel, free dive, and SCUBA dive mean in terms of levels of detail?
Snorkel - 2 levels of detail
Free diving - 2 levels of detail and a ask permission to go deeper
SCUBA - 3 levels of detail (third level with data points) and a ask permission to go deeper
Remove the hedging language to make this answer sound more certain.
Well, I don’t know. It seems like you might need $10,000, but that could change – we’ll see
Based on our current projections, you will need $10,000.
Create an if/then statement to put pressure on your boss.
Yay!
Put these in order based on what most affects the audience's feelings. vocal, visual, verbal
7% verbal, 38% vocal, and 55% visual.
Come up with a 2-3 relevant options...
As you know, I am in a coaching program. However, today is my last session. Therefore.....
Yassss!
Explain a work concept at the snorkel level
Exactly!
Feel, Felt, Found out this objection: "this project is frustrating"
Wonderful!
If you wanted a colleague to help you with a project
Fantastic!
What are the 3 vocal styles?
assertive, consultative, motivational
Answer using Opinion+2
As you know, we have been working together for the past few months. However, today is your last session. Therefore, how will you continue on your own?
Love it!
Explain a work concept at the free diving level
Perfect!
Match and Lead this objection: this is too expensive
Perfect!
If you wanted to get an employee to speak up in meetings
Lovely!
What are 4 types of info needed to make decisions?
facts, experience, policy, intuition
Give me an update on your communication progress using OCTA: objective, current position, tasks/timetable, asks.
Cool!
Explain a work concept at the SCUBA level.
Impressive!
Reject and Reframe this objection:"We don't have time"
Awesome!
If you wanted to negotiate a higher salary
interesting...
Who's your favorite communication coach?
Madina (I hope!)