Group Communication
This is the primary goal of group communication in healthcare...
What is to foster collaboration, share information, and improve patient outcomes through team input and shared goals?
This is the key purpose of therapeutic communication
What is establishing trust and build a supportive nurse-patient relationship that encourages open communication?
This is "reflecting content" in communication...
What is repeating or summarizing what the patient has said to show understanding and encourage further sharing?
This is the best way to overcome language barriers in communication
What is using a professional interpreter and visual aids as needed?
This is the first step in developing a patient teaching plan
What is Identifing the patient’s learning needs and preferred learning style?
This is an effective communication strategy during team meetings....
What is to encourage all members to contribute their perspectives and asking for clarifications when needed?
"physical attending" in therapeutic communication involves....
What is open body posture, maintaining eye contact, and facing the patient to show engagement.
Active listening differs from passive listening by....
What is active listening involves giving full attention, using verbal affirmations, and reflecting on the patient's statements?
This is what you should do if a patient avoids eye contact due to anxiety..
What is maintain a calm presence, use gentle gestures, and avoid pressuring the patient for immediate responses?
This is an example of an effective teaching goal
What is "The patient will demonstrate how to use the inhaler correctly by the end of the session."?
True or False: Interrupting a speaker in a team meeting is acceptable if the discussion takes too long.
False – Respecting each speaker's contribution is key to effective group communication.
This type of question promotes more detailed patient responses..
What is open-ended questions?
True or False: Providing reassurance involves offering false hope to calm a patient.
What is False – Reassurance should be honest and based on available support without making unrealistic promises.
This is what you should do as a nurse if a patient distrusts the care team...
What is xpress empathy, provide transparent information, and involve the patient in their care plan?
This method involves asking the patient to explain back what they’ve learned...
What is the teach-back method?
This is a sign that group communication is ineffective
What is frequent misunderstandings, lack of participation, or dominance by one person?
Empathy is important in therapeutic communication because...
What is Empathy shows that the nurse understands and validates the patient's feelings, building rapport and trust?
"You seem anxious today" is an example of this therapeutic communication technique
What is Sharing Observations
This is one non-verbal cue that can indicate a patient is withdrawing from communication.
What is avoiding eye contact, crossing arms, or speaking softly?
This is how the nurse keep a patient engaged during teaching...
What is By involving the patient in hands-on practice and asking interactive questions?
This is how disagreements in group communication be handled constructively....
What is by addressing concerns respectfully, finding common ground, and focusing on solutions rather than blame?
This is an example of an empathetic response to a patient who says, "I’m scared about my diagnosis."
What is "It’s completely understandable to feel scared. Let’s talk about what’s worrying you the most."?
This is the goal of using open-ended questions during therapeutic communication...
What is to encourage the patient to elaborate on their feelings and concerns rather than giving simple yes/no answers?
This is a common communication barrier when a patient feels overwhelmed by information...
What is information overload – The nurse should slow down, break information into smaller parts, and check for understanding?
This is what a nurse should do if the patient becomes overwhelmed during a teaching session...
What is Pause to check the patient’s understanding and adjust the pace of the session accordingly?