What Is Communication?
What is the definition of communication?
Sharing information, ideas, and feelings ✅
Who gives the message?
The sender ✅
Name one barrier to communication.
Noise, stress, language, or distractions ✅
What should you always do when writing a professional email?
Be clear, polite, and professional ✅
How does communication help marketing?
It helps understand customer needs ✅
Name one way communication helps people.
It helps people work together or understand customers ✅
What is the message in the communication process?
What is being said or shared ✅
How can emotions affect communication?
They can make it harder to stay calm or listen ✅
Why is grammar important in digital communication?
It shows professionalism ✅
What can good communication build with customers?
Loyalty and trust ✅
What does good communication build in a business?
Trust ✅
Who receives the message?
The receiver ✅
What’s one way to fix communication barriers?
Speak clearly, listen carefully, and stay calm ✅
What is one rule for posting online for a company?
Don’t post anything rude or unprofessional ✅
Why is social media communication important for companies?
It represents the company’s image ✅
True or False: Communication only means talking.
False ✅
What is feedback?
The response that shows understanding ✅
What happens if communication barriers are not fixed?
Mistakes, confusion, or arguments ✅
What is nonverbal communication?
Body language, gestures, tone, or facial expressions ✅
What can poor communication cause in marketing?
Confusion, bad reputation, or lost customers ✅
Why is communication important in teamwork?
It helps avoid confusion and keeps everyone on the same page ✅
Give one example of the communication process in a business.
A salesperson talking to a customer ✅
Why is understanding culture important for communication?
It helps avoid misunderstandings ✅
Give one example of positive nonverbal communication.
Smiling, nodding, or making eye contact ✅
Complete the quote: “Good communication is the bridge between _______ and _______.”
Confusion and clarity ✅