True or False
good communication means saying exactly what you are thinking at all times
False
You just got kicked out of class for talking, and your teacher is upset. Demonstrate a response that could make it worse.
Give a healthy way to use communication skills to resolve this situation.
Healthy communication: Calmly apologize (“I realize I was talking and I’m sorry”), briefly explain (“I wasn’t disrupting intentionally”), ask how to improve (“What can I do next time?”), and listen to the teacher’s feedback.
Unhealthy communication: Argue or blame (“It wasn’t my fault!”), walk away silently, use sarcasm or disrespect, or ignore the teacher.
Which emoji best shows empathy?
😐
😂
💛
👞
👞
Card 1
Harry Potter
if someone does not respond to your text right away that means they are upset with you
False
You find out a friend has been talking behind your back!!
Explain the Sandwich technique and Resolve the situation using the sandwich technique
What is the Sandwich Technique?
The sandwich technique is a communication strategy where you start with something positive, then address the concern or problem, and end with something positive to keep the relationship respectful and constructive.
Example Resolution Using the Sandwich Technique
“I really value our friendship and the trust we usually have. I heard that some comments were made about me, and it honestly hurt my feelings. I wanted to talk to you directly because our friendship matters to me, and I’d rather clear things up than let it affect us.”
Which emoji shows active listening without interrupting?
👂
🗣️
👍
👂
Card 2
Tangeled
Tone of voice affects how the message is received more than the actual words in many situations
True
Scenario
You’re hanging out with friends. One friend starts joking about something embarrassing that happened to you. Everyone laughs, but you feel uncomfortable.
Explain how reading the room is important here, and resolve the situation using thoughtful communication.
Healthy Response Example
After thinking:
“Hey, I know you’re joking, and I get that it’s funny, but that story actually makes me feel a little uncomfortable. Can we not bring that one up?”
OR (if better done privately)
Later:
“I know you were joking earlier, but that story embarrassed me. I’d appreciate it if we kept that between us.”
Which emoji shows someone frustrated but trying to stay calm?
😤
😑
😂
😑
Card 3
You are responsible for managing other peoples emotions
False
Even small assumptions (cookies!) can create tension.
It teaches us to pause, observe, and clarify before responding
Which emoji represents someone apologizing sincerely?
🙏
😏
🙏
Listening actively means you’re thinking about how to respond while the other person is talking.
False
https://www.youtube.com/watch?v=Y2HTxFTw-fk
What went wrong here?
What communication skills were missing and how could have this been handled better?
This communication mistake in the video happens when the speaker interrupts or ignores what the listener is saying.
Which emoji represents setting a firm but polite boundary?
🙅
✋
😍
🏃
🙅
BARBIE