Rude customers, exhausting work, hating what they make.
Which of these five companies is this?
Amazon, Costco, Starbucks, Microsoft, Nike.
What is Starbucks?
The character and personality of your organization. The environment and atmosphere.
What is Work Culture?
What is the communication process?

What are two communication barriers?
Fatigue, attitude, no internet, noise, distractions.
What is communication?
The sharing of ideas, facts, opinions, information, and understanding. It is the transfer of information and understanding from one person to another.
Diversity, encouraging atmosphere, sporty.
Which of these five companies is this?
Amazon, Costco, Starbucks, Microsoft, Nike.
What is Nike?
The exchange of information, ideas, and views within and outside of the organization.
Which communication process is this?
Organizational, Internal, External, Personal.
The person who is sending the message.
Is this the sender, message, receiver or feedback?
What is the Sender?
What is an organization?
An organized body of people with a particular purpose, especially a business, society or association.
Is this the information, instructive, influence or integrative function?
Lots of manual labor, membership required to shop.
Which of these five companies is this?
Amazon, Costco, Starbucks, Microsoft, Nike.
Communication with outside parties or groups. Customers, suppliers, etc.
Which communication process is this?
Organizational, Internal, External, Personal.
What is External Communication?
The person getting the message, making sense of it, or understanding/translating it into meaning.
Is this the sender, message, receiver or feedback?
What is the Receiver?
What is positive workplace culture?
Talent, engagement, impact, happiness, satisfaction. Things that positively affect performance.
Encourages the individual to perform or to exhibit a certain behavior.
Is this the information, instructive, influence or integrative function?
What is the influence function?
High pressure, doesn't take mistakes well, burns out the workers, ruthless.
Which of these five companies is this?
Amazon, Costco, Starbucks, Microsoft, Nike.
What is Amazon?
Communication that occurs when exchanging personal information rather than business-related information.
Which communication process is this?
Organizational, Internal, External, Personal.
What is Personal Communication?
Communication in writing, in speech, or in signals.
Is this the sender, message, receiver, or feedback?
What is the message?
What are two examples of verbal communication?
Talking, writing.
Provides knowledge and guidance to the individuals.
Is this the information, instructive, influence or integrative function?
What is the information function?
Arcade games, foosball, very supportive, diverse.
Which of these five companies is this?
Amazon, Costco, Starbucks, Microsoft, Nike.
What is Microsoft?
Communication that occurs when carrying out operations of an organization. Oral or written: Face to face, orders.
Which communication process is this?
Organizational, Internal, External, Personal.
The reaction of the receiver, can be verbal or nonverbal.
Is this the sender, message, receiver, or feedback?
What is the feedback?
Facial expression, eye contact, gestures, body language.
Communication of messages or ideas. If properly handled, should unify workers.
Is this the information, instructive, influence or integrative function?
What is the integrative function?