Can You Define?
Emblems
a. do not take the place of spoken words, letters, or numbers
b. are not one of majors types of nonverbal communication
c. are shared by all group members
d. are a hitchhiker’s raised thumb and a soldier’s salute
c. are shared by all group members
Time-oriented listeners:
a. get anxious when hearing a ticking clock.
b. love listening to long songs.
c. are best at forming relationships.
d. hate speed dating.
e. prefer short text messages.
e. prefer short text messages.
What kind of nonverbal behavior is an illustrator?
a. Group members shake their heads to communicate “no.”
b. Excitedly jumping up and down.
c. A group member holds her hands 3 feet apart while saying, “We’ll need about a yard of fabric.”
d. Eye contact, raising a hand or a finger to signal you want to talk.
c. A group member holds her hands 3 feet apart while saying, “We’ll need about a yard of fabric.”
Which of the following is true:
a. First impressions are always accurate.
b. Second impressions are sometimes accurate.
c. First impressions are not always accurate.
d. Second impressions are not always accurate.
e. None of the above.
c. First impressions are not always accurate.
Paralanguage refers to the
a. pitch, rate, volume, and quality of your voice.
b. volume, accent, impression, thickness of your voice.
c. scent of breathe, color of teeth, pinkness of tongue.
d. language, accent, slang, pitch of your voice.
a pitch, rate, volume, and quality of your voice.
How can you identify an illustrator?
a. Old people behaving like little kids
b. People saying “um” or “like” while verbally communicating.
c. Behaving in a manner that adds meaning to nonverbal communication.
d. Doodling on a piece of paper.
e. None of the above
e. None of the above
People-oriented listeners are what kind people who
a. like looking at attractive people.
b. engage in people watching.
c. listen to other people’s feelings and emotions.
d. listen to other people talk about their hopes and dreams.
c. listen to other people’s feelings and emotions
In a school setting, an example of an affect display is
a. telling your friend they stink and should go put on deodorant.
b. biting your nails.
c. making a nasty face when you’re bored.
d. asking a teacher for help on homework.
c. making a nasty face when you’re bored.
In order to draw a person into a conversation, the best way to do so is by
a. making direct eye contact
b. making fun of their clothes
c. revealing a deep dark secret
d. whispering
a. making direct eye contact
Which of the following is true regarding eye contact:
a. Provides cues about factory processes.
b. Allows rude disruptions from others.
c. Provides info about information about feelings, emotions, and attitudes.
d. Signals when the communication channel is closed–not when it’s open.
c. Provides info about information about feelings, emotions, and attitudes.
A self-adaptor will
a. bite their nails.
b. pet their dog.
c. braid their sister’s hair.
d. ask their professor a question.
e. All of the above.
a. bite their nails.
The preferred way of making sense out of the spoken messages is also known as a person’s
a. speaking style.
b. interpreting style.
c. perception checking style.
d. listening style.
d. listening style
An example of an emblem is:
a. the Red Soxs logo.
b. placing your index finger in front of your lips.
c. the Disney Channel logo.
d. a stop sign.
e. all of the above.
b. placing your index finger in front of your lips.
Which of the following is true:
a. Whenever possible, groups and teams should try not to meet face to face.
b. Meeting face to face is critical to getting to know one another, not to build predictability.
c. When face-to-face communication isn’t possible, video chatting cannot improve a group's work quality.
d. When limited to text or audio interaction, pay attention to emotional cues.
e. All answers are correct.
d. When limited to text or audio interaction, pay attention to emotional cues.
Which of the following is true:
a. Expect the person seated at the head of a circular table to be the leader.
b. More outspoken, but submissive individuals often choose to sit at the head of the table.
c. People who sit at the corner of an oval table often have the most influence in the group.
d. A and C are correct.
e. None of the above.
e. None of the above.
Nonverbal cues that communicate emotion are commonly referred to as
a. effect productions
b. affect displays
c. effect cues
d. affect productions
e. effect displays
f. affect cues
b. affect displays
In a group setting, a content-oriented listener is an asset to their group because they
a. are good notetakers.
b. keep on/to schedule.
c. fulfill group maintenance roles.
d. assume managerial roles.
e. regulate the flow of information.
a. are good notetakers.
Ekman and Frisen discovered in their research that an adaptor-like action is that of
a. scratching.
b. yawning.
c. adjusting glasses.
d. coughing.
e. only a & c.
f. only b & d.
g. all of the above.
h. none of the above.
g. all of the above.
With an enthusiastic tone, you ask your friend who wants to eat pasta for lunch. In response, a couple look away, some stare at the floor, others roll their eyes. To determine whether they like or dislike your idea, you ask them if that was a good suggestion. They say, “How about Korean BBQ?” This is an example of:
a. interpreting.
b. perception checking.
c. listening
d. nonverbal cues
b. perception checking.
Extroverts tend to sit _____ others; introverts prefer _____ others.
a. across from; less distance from
b. next to; more distance from
c. across from; more distance from
d. next to; less distance from.
c. across from; more distance from
North Americans interpret this as a behavior that communicates liking and disliking.
Immediacy
What kind of listener was Joy from Inside Out from the clip shown to the class?
Time-Oriented Listener
In 1969, Ekman and Frisen coined what term to draw specific attention to the back-and-forth nature of speaking and listening between two or more interactants.
Regulator
Researcher Gary Baker studied the performance of 64 virtual teams using what modes of technological collaboration:
a. text-only; audio-only; text and video; text and audio
b. audio-only; text and audio ; audio and video.
c. text only; audio-only; text and video; audio and video.
d. text and video; audio and video.
e. Text only; audio-only; text and video; audio and video; text and audio.
c. text only; audio-only; text and video; audio and video.
Personal zone is between how many feet?
1.5 ft to 4 ft