Oral Communication
Written Communication
Body Language
Components of Communication
Miscellaneous
100
What does oral communication mean?
What is communicating through a person's mouth to another person
100
Define written communication
What is communication that involves any type of message that makes use of the written word
100
Define body language
What are the conscious and unconscious movements and postures by which attitudes and feelings are communicated
100
Name the components of the communication model
What are sender, receiver, message, and feedback
100
A process by which we assign and convey meaning in an attempt to create a shared understanding between or among two or more persons.
What is communication
200
There are 2 ways to accomplish oral communication - what are they?
What is face to face and over the telephone commmunication
200
Name 2 different settings where written communication can take place:
What are: courtrooms, official business meetings (meeting minutes), emails, texts, resumes
200
Name 2 ways people communication through body language
What are eye contact; crossing arms; posture; facial expressions; gestures
200
The person for whom the message is intended is called?
What is the recipient
200
Something I've reiterated over and over for students to do before getting up and presenting a speech to help it go smoothly is called what?
What is rehearse
300
What are 3 more ways people can orally communication with each other?
What is: Speeches, group discussions, interviews, lectures, conferences/meetings, social gatherings
300
Name 2 advantages of written communication
What are: can be edited/revised before sending; permanent means of communication
300
Can be vague or imprecise is a _________ of body language.
What is disadvantage
300
The person who is trying to convey a message to someone else is called what?
What is the sender
300
A speaker focuses on the details of who they are going to be talking to and adjusts accordingly - this group is know as what?
What is audience
400
Builds rapport (relationships) or trust; immediate clarification; less formal; personal quality; good for emergencies are some _______ of oral communication.
What are advantages
400
Name a disadvantage of written communication
What is: no immediate feedback - leading to frustration and uncertainty
400
Name an advantage of using body language in communication
What is faster communication than any other form; can substitute for oral communication when noise or distance is a factor
400
The key idea that the sender is trying to convey to the receiver is called?
What is the message
400
Name 3 categories that I commonly use on the rubric to evaluate speeches
What are organization/content; eye contact; posture; voice (clarity/speed/tone); timing; visuals
500
Name 2 disadvantages of communicating orally
What are: no record of communication; speaker/receiver ineffectiveness (misunderstandings and/or misinterpretations); limitations of the human memory; less formal means of communication
500
Name an additional disadvantage not already named
What are: not cost effective; time consuming
500
The process by which 2 people greet each other and say hello without saying anything at all.
What is a handshake
500
Define feedback within the communication model
What are the cues that the receiver gives the sender to let them know they understood the message being given to them
500
The correct term for speech anxiety, or the fear of public speaking
What is glossophobia
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