Communication Defined
What is communication?
The process of exchanging thoughts, messages or information between two or more people
What percent of communication is nonverbal
93%
What are the four levels of communication?
Intrapersonal
Interpersonal communication
Group
Public
What is self-esteem?
the way we think or feel about ourselves (judgment of ourselves)
Toxic friends are all around toxic people.
False: Just make bad decisions. It doesn't always mean they are a bad person
What are the two types of communication?
verbal and nonverbal
What is an example of nonverbal communication?
body language, gestures, eye contact, posture, dress
What is intrapersonal communication?
Communication with one's self
What is self-concept?
The way we view ourselves (overall view, how we see ourselves)
True or False: You should be thinking of what you will say next when you are trying to listen to someone
What is aggressive communication?
People stand up for their personal rights, beliefs, and feelings in a way which is often dominate, humiliate, or degrade others.
ie: Mean, angry, selfish
What is an example of verbal communicaiton?
speeches, language, conversations, tone of voice, writing
What is Interpersonal communication?
Exchanging info, feelings, and meanings face to face
What do "I-messages" replace?
You-messages
Verbal communication is 7% of communicaiton.
True
What is assertive communication?
People stand up for their personal rights, beliefs, and feelings in direct, honest, and appropriate ways which do not violate another person’s rights.
Communication is balanced
How many communication "dos" are there?
7
What is group communicaiton?
Interaction between members of a small group of people
What are 3 qualities of a true friend?
Loyal, kind, caring, trustworthy, supportive…
There are 3 levels of communication.
False
What is passive communication?
People violate their own rights by failing to express honest feelings, thoughts and beliefs or by expressing them in an apologetic, modest way that others tend to disregard them.
ie: Push over, shy
Name 3 of the communication dos.
Listen
Look person in eyes
Ask questions
Hear a person out
Resist distractions
Be open-minded
Assume responsibility in a dialogue
What is public communication?
Sharing ideas orally in a large body of audience
What is a toxic friend?
A friend who doesn’t look out for your best interest, can end up hurting you
Assume responsibility of your dialogue is one of the 7 communication dos.
True