Nurse-Patient Relationship
Verbal communication includes what two modes?
Spoken or written
What is the proper procedure for taking a telephone order?
Write down and read back
What is sundowning / sundown sydrome?
Symptoms of agitation & confusion that occur later in the day or at night.
The education process is similar to what?
The nursing process
This phase of the nurse-patient relationship involves first impressions, introductions, and setting goals.
Face-to-Face
Discharge begins when?
Upon admission
Most elder mistreatment occurs by?
Family
What two factors make up the systematic course of action known as the education process.
Teaching & Learning
This communication technique encourages patients to elaborate by saying, "Tell me more about that"
Open-ended questions
Intrapersonal communication is referred to as?
Self-talk
SBAR stands for?
Situation, Background, Assessment, & Recommendation
Reality orientation addresses what four concepts?
Orientation to person, place, time, & circumstances
What is the well known example of Behaviorism?
Pavolv's Dogs
What communication technique is the nurse utilizing when saying, "It sounds like you are feeling frustrated with your recovery"
Reflecting or paraphrasing
What are the three most important elements of communicaiton?
Sender, Message, and Reciever
What does SLIDE stand for
Single Line, Initial, Date, & Time
The main reason for restraints in the elderly is?
To prevent falls
When documenting patient teaching in Cerner, what is the initial tab you click in?
Interactive View
Asking a patient to explain instructions in their own words is called what?
Teach-back
What is countertransference?
Nurse transfers feeling to their patient
What does SOAP stand for?
Subjective Data, Objective Data, Assessment, & Plan
What stage of Erikson's Developmental Stages is designated for the elderly?
Integrity vs. Despair
The three learning domains for teaching are?
Cognitive, Affective, & Psychomotor
Subjective Data