Comm. Skills
Comm. Etiquette
Nonverbal Comm.
Around the World
Teamwork
100
Process of exchanging messages between a sender and a receiver
What is the communication?
100
Another name for "email etiquette"
What is netiquette
100
Trying to figure out what to say while the other person is still speaking
What is planning a response
100
The country that has you remove your shoes before entering a home or place of worship is a sign of respect
What is Japan
100
Group of people who work together to achieve a common goal
What is a team
200
The information the sender wants to communicate
What is a message?
200
When you send a message to all recipients on the original email
What is replay all
200
Active mental process by which a person recognizes, assimilates, assesses, and evaluates what is heard
What is listening
200
Area where showing the soles of one's shoes is rude
What is the Middle Easy
200
Learning to be able to perform all tasks needed for a position
What is training
300
Obstacles that interfere with the interpretation of a message
What is a barrier
300
The line in an email under the recipients that is descriptive and looks like a book title
What is a subject line
300
Personal bias against a speaker or a message
What is emotion/opinion
300
Country where shaking your head from side to side mean yes
What is India
300
When members should be able to reach a consensus on a decision to which each member agrees
What is a team goal
400
Avenues through which messages are delivered
What are channels
400
Part of an email that can not show sarcasm- be careful with this!
What is tone
400
Process of giving the sender some type of feedback that indicates the message is being received and understood
What is active listening
400
Country in which speakers show respect by averting their eyes, speaking in soft tones, and approaching their subject indirectly
What is Asia
400
Specific commitment that each member makes to the group
What is an agreement
500
Informal message that is sent through a business or organization via email or written note
What is a memo
500
The 4 parts of a business email are:
What is the opening, focus, action, and closing
500
The sending and receiving messages without using words
What is nonverbal communication
500
Adjusting or adapting to a specific culture other than one's own
What is acculturation
500
When you have a personal investment in decision-making and goal accomplishment
What is empowerment
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