Video. Words
Video. Message
right or wrong
be polite
100

Continue
https://youtube.com/shorts/4TFzprM6cY8?si=dp0FZ_sVegi1p6xI

I just say "What's up" and it feels wrong ...

I'm not answering the question

100

What does she mean by speaking about throat clearing?

0:37 https://youtube.com/shorts/-AMOdkXO8M4?si=rMiffQ8N6WGstEQ6

she can't handle that = can't stand that = hates it = it's her pet peeve

100

I haven't time 

❌ WRONG 

100

Send me the file today

✅ Possible answer:
→ Could you send me the file today?
→ If you could send me the file today, that'd be great

200

Fill in
https://youtu.be/D5gYwHyG_Rw?si=b96S_1fsnT7f92px&t=20

You're such a lovable and snuggabel dog, that I .... people aren't distracted by your smell.

wanna make sure

200

What are the main tips on how dealing with demanding customers?
https://youtu.be/cW63phkRBCc?si=4OxiZDAH8RopfT8-&t=185

- calm down
- take extra time to explain
- treat them equally
- focus on solving the case 

200

I will answer on this question a bit later 

❌ WRONG

200

Turn into an indirect question:

Do you want to say that you didn't have any time to check this?

✅ Possible answer:
→ Do you happen to have time to check this?
→ I was wondering if you had time to check this

300

Fill in  the gaps
https://www.youtube.com/watch?v=bQp2-ePAAzY&t=175s

However you decide to answer this questions, it's ... ... important to check in with your team and ... ... that [...]

just really
make sure

300

to fill out the survey and provide feedback as they have worked 3 months and need to know if the new format sits well with participants 

300

I can answer only one of the question today 

❌ WRONG

300

Make it sound softer:

Why didn't you reply?

✅ Possible answer:
→ I was wondering if you saw my message
→ Just checking if you had a chance to reply

400

Fill in the gaps:
https://youtu.be/9VxlOU4DadU?si=CKYb000uRiB6JCpb&t=149

Hi Laura, it's Jason. Had a really great time on out date ... ... ...
I ... ... ... ... ... call me back, that would be great. Thanks.

the other night
was wondering if you could

400

Do you think he advertises the glasses? 

https://youtu.be/YnZXr-wlCTk?si=lhXqmCMMYBsJUyeM&t=691

most likely not, as he mentions that they are not perfect and AI is one of the main features, but works badly.

Although such a video could be considered an advertisement anyway, as he speaks about them

400

I was wondering if you happen to remember what we discussed the other day. Regarding the printer issue. 

✅ RIGHT 

400

Make it less aggressive:
You must send it ASAP

✅ Possible answer:
→ Could you send this over as soon as possible?
→ If you could prioritize this, that'd be really helpful

500

Fill in the missing phrase
https://www.youtube.com/watch?v=YnZXr-wlCTk&t=653s

With all that having been said, ....  even with the better camera, better audio [...]

at the end of the day

500

to help her with the furniture delivery as she won't be at home tomorrow 

500

If you don't have a place at home, you can bring it to the office and put it wherever you want. We'll find someone responsible for watering your plant. 

✅ RIGHT
Actually, "to water" would be better.

500

Make it sound less direct:

I think it's really bad, and this approach won't work

✅ Possible answer:
→ I don't think this approach will work
→ I see your point. What would you say about + [new approach] as + [reason]

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