Verbal
What is verbal communication?
The exchange of information using words, either by speaking or writing.
What is nonverbal communication?
Getting messages across without using words.
What is one important aspect of speaking effectively?
Speak clearly and at an appropriate volume.
What is one way to show you are listening?
Using body language, such as eye contact and nodding, leaning in, asking questions
What are the different parts to a proper email? (name at least 3)
Subject line, greeting, body, closing, signature
Name one strength of verbal communication.
Enables precise and explicit exchange of information
It is direct which makes you less likely to be confused by what the person really means.
Give an example of nonverbal communication.
smiling, waving, eye contact, slouching, handshake, etc
How should you consider the feelings of others while speaking?
By using appropriate language for the situation.
Why is it important not to interrupt the speaker?
It shows respect, limits frustration, and helps avoid misunderstandings.
Name a challenge of written communication.
You can't hear tone of voice or see facial expressions.
What is one way verbal communication can be misinterpreted?
Tone or intent can be misread, leading to confusion or conflict.
True or false: Most communication takes place nonverbally
True! It is estimated that nonverbal communication makes up anywhere between 55-93% of communication.
What can help ensure your message is understood correctly?
Taking turns in conversation and asking for clarification.
What is mirroring or reflecting in listening?
Paraphrasing back what the speaker says to show understanding.
Why is it important to organize your ideas when writing?
It helps convey your message clearly and effectively.
What is a common way of verbal communication?
Talking on the phone, FaceTime, texting, talking with friends
Name a weakness of nonverbal communication.
Misinterpretation is common due to cultural differences.
Why is matching body language to words important?
It helps convey the intended message more effectively.
How can asking questions improve listening?
It allows for clarification and helps ensure understanding.
How can keeping a journal improve your writing skills?
It allows you to practice expressing thoughts and feelings.
How can verbal communication help build relationships?
Through conversations and dialogue, it helps establish connections.
How can body language affect communication?
It gives words extra meaning and can reinforce what you're saying/ it can make communication stronger or easier to understand.
How can you show confidence when speaking?
By maintaining good posture, eye contact, engaged body language
What can good listening help prevent?
Misunderstandings in communication.
What should you be careful of when using electronic communication?
Tone can be misinterpreted, and messages can be permanent.