Communication Skills 1
Communication Skills 2
Communication Skills 3
Communication Skills4
Communication Skills 5
100
the process of exchanging information, ideas, and feelings
What is communication
100
is the receiver's response to the message
What is feedback
100
is made up of words that have only meaning in a particular career field
What is jargon
100
Calls the meeting to order when using parliamentary procedure for meetings
Who is the president or chairperson
100
Lengthy and detailed business document
What is a report
200
delivers the message
What is a receiver
200
interfere with understanding the message
What are blocks
200
is listing several items in order
What is enumeration
200
notes of a meeting
What are minutes
200
Allows the reader to easily identify the source of the publisher of the document
What is stationary
300
accepts the message
what is a receiver
300
is where the communication takes place
What is the setting
300
statements that are accepted to be true by most people
What are generalizations
300
a proposal in a meeting using parliamentary procedure
What is a motion
300
get others to do something
What is to persuade
400
the substance of any form of communication
What is a message
400
are blocks to effective listening
What are distractions
400
is a structure for holding group meetings and making decisions
What is parliamentary procedure
400
The main form of communication with people outside your own company
What is a business letter
400
to get people to understand
What is to inform
500
are the avenues by which the message is delivered
What are channels
500
are biases against the opinions expressed by the sender that blocks your understanding of the message
What are emotional blocks
500
is a proportion of the membership needed to hold the meeting
What is a quorum
500
business document that is brief and cover only one subject
What is a memo
500
undivided attention
What is focus
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