Things that happen frequently or recently. Things that leave an impact or have application.
What is The Laws of Remembering?
100
This level of listening is when a person is not paying attention or ignoring another person's communications.
What is not listening?
100
We spend most of our communication time doing this.
What is listening?
100
We speak this many words in a one minute time allowance.
What is 150 wpm?
200
A group of people that have a 17 second attention span.
What is adults?
200
A remembering law that means we've heard something often.
What is frequently?
200
Level of listening wherein you are giving the other person undivided attention.
What is focused listening?
200
We spend 9% of our communication time doing this.
What is writing?
200
The number of words we can hear at per minute.
What is 1,000?
300
Waving hello is this type of communication.
What is nonverbal?
300
A Law of Remembering word that means we remember best what we heard last.
What is recently?
300
Level of Listening where the listener is involved with the communication by asking questions or making acknowledgments.
What is interactive listening?
300
We spend 30% of our communication time doing this.
What is talking?
300
These are the Three Levels of Communication.
What is vocabulary, voice inflection, and nonverbal behaviors?
400
Impatience, interrupting, compulsive note-taking, changing the subject, thinking about replies, and jumping to conclusions are all examples of this.
What are bad listening habits?
400
The percent of things we forget almost immediately after hearing it.
What is 50%?
400
At this level, a person is fully immersed in the communication--listening to feelings, views, values, and interpretations concerning both themselves and the other person.
What is engaged listening?
400
We spend 16% of our communication time doing this.
What is reading?
400
This includes pitch, volume, and speed.
What is voice inflection?
500
_________ is WHAT you say. ________ __________ is HOW you say it.
What vocabulary and voice inflection?
500
We remember this percent of things CORRECTLY.
What is 60%?
500
At this level, the listener isn't just paying attention. He/she is trying to understand the other person.
What is interpretive listening?
500
Nonverbal behaviors take up this percent of communication.
What is 55%?
500
Only 7% percent of our communication comes from this level of communication.