Positive Relationships
Two ways to create positive relationships
What is Speak to People, Smile at people, call people by name, be friendly and helpful. be cordial, be genuinely interested in people, be generous with praise, cautious with criticism, and be considerate with he feelings of others.
Success is not final, failure is not fatal: it is the courage to continue that counts.
Who is Winston Churchill?
The total is 15
What is 15 communication barriers
The body language, tone of voices, words, and expressions
What are Speaker's Biases?
Typical purposes for a conversation are to
What are inform or direct, to persuade, or to ask a question?
There is nothing as nice as a cheerful word of greeting.
What is speak to people?
The boisterous sea of liberty is never without a wave.
Who is Thomas Jefferson?
This barrier comes from one person always sharing their own experience, and not allowing others to provide input.
What is Experience?
The idea that we have preconceived ideas about who we’re communicating with, which prevents us from being fair and objective with our colleagues.
What is Listening Bias?
Means that you have good reasons for saying and doing what you do, and so do other people.
What is a postive intent?
It takes 72 muscles to frown, but only 14 to smile.
What is smile at people?
When they go low, you go high
Who is Michelle Obama ?
People can also make judgments based on the area that a person is from.
What is Background?
This is the total number of biases
What are listening biases?
Is this a good time to talk?
What is an example of the receiver is ready
You can find things to like in almost anybody if you try.
What is be genuinely interested in people?
Love is the only force capable of transforming an enemy to a friend
Who is Martin Luther King Jr.?
If one person tries to push their knowledge on others, resentment can arise.
What is Subject Knowledge?
Our message goes through a complicated system of
What are filters?
The reaction you are looking for from the listener, You need the listener to remember, You need the listener to do what after your conversation
What are the approaches the conversation?
The kind that is about telling funny stories about yourself, not other people.
What is Practice your positive sense of humor?
If you can dream it, you can do it
Who is Walt Disney?
If we are tired, grumpy, or feeling upset, it’s possible we won’t hear others or want to engage with anyone. If we are excited and joyful about things and interrupting other people’s work, it’s possible they won’t get things done either.
What is Mood?
May lead a speaker to skewed judgments as to the success (or failure) of the presentation
What is Speaer's Bias?
Please start putting out extra shopping carts and baskets
What is inform or direct?