Complementing someone on the behavior you'd like them to exhibit.
What is "Complement the crazy."
200
I disagree.
What is "I see it differently / another way."
200
I hear everything you're saying, but I can't picture it.
What is "no visuals."
200
The longer you think about it ________________.
What is "the harder it will be."
200
A pace that makes what you say seem unimportant.
What is a "slow" pace.
200
Used when needing to present an assertive image.
What is "The 3-second look."
300
I don't care about...
What is "It isn't as important to me as..."
300
I'm in a hurry, so I'll just tell you the basics.
What is "No time to communicate effectively."
300
By doing this, you will notice that groups have already been formed.
What is "arriving late."
300
Studies show that when this is lower, people tend to be more influential.
What is "pitch."
300
A position held to show assertiveness when dealing with aggressive personality types.
What is "the forward head tilt."
400
Does that make sense?
What is "What have I left unclear?"
400
Security couldn't understand why a woman dressed in hijab got upset when asked to remove her scarf before going through security at the airport.
What is "Different backgrounds."
400
An active host should happily agree if you as for this.
What is "an introduction."
400
The interchange of thoughts, opinions, or information: a means of sending messages.
What is "communication."
400
A question asked in response to a verbal attack.
What is "Are you trying to...?"
500
It was a team effort.
What is "There were many people involved. My role as the ___ made a difference in (these areas).
500
An employee had a minor accident in the company car and abandoned it on the side of the road. Since the company was worth millions, he didn't think it was a big deal: they could afford a new one.
What is "missing the bigger picture."
500
This is a common tactic for remembering names.
What is "mnemonics."
500
Tone, speech, pitch, volume.
What is "paraverbal communication."
500
The response to an inappropriate question asked by someone trying to establish power.
What is "Interesting (name). Why would you ask me that?"