Communication
Define Communication
Communication is the process through which information is transmitted from one source/person to another
Define Verbal Communication
This involves the use of words which may be written, spoken or signed.
Define Language
Define A Language
Language is the ability of humans to express themselves through words that define their inner feelings
A Language is any distinct system of verbal expression. This means that a language is because of certain characteristics, namely structure and vocabulary
Define Communication Process
The communication process is a guide towards realizing effective communication
Define Non-Verbal Communication
This refers to information being sent without the use of words
5 functions of Language
To Communicate
To persuade
To question
To inform
To command
What are the elements of the Communication Process
Sender/Encoder/Source
Message
Medium/Channel
Receiver/Decoder/Audience
Feedback
Context
Skills associated with Verbal Communication
Reading
Writing
Speaking
Listening
What are the system of Language
Grammer
Phonology
Vocabulary
Define Barries of Communication
This is defined as things that get in the way of a message being received
Define Oral Communication
The process of exchanging information, thoughts, and ideas through spoken words
Characteristics of Language
It is a Human Trait
It is naturally Acquired
It is Verbal
It is Symbolic
It is Dynamic
Example of Barriers to Communication
Physical Barriers
Emotional Barriers
Language Barriers
Cultural Barriers
Perceptual Barriers
Factors of Non-Verbal Communication
Physical Appearance - this includes everything being noticed on a person eg. Gender, Height, Body Shape etc
Artifacts - Any object that can communicate information abt an individual
Body Language - People's use of movement, posture, gesture, and expression of face and eyes to communicate
Facial Expressions - Convey feelings and the emotional meaning of messages
Gestures - Large or small hand movements of hands and arm that communicate meaning
Eye Contact
Body Movement and Posture - How individuals sit, stand and walk
Level of formality
Frozen
Formal
Consultative
Informal/Casual
Intimate