Basics
How many communication styles are there?
4
What do passive communicators have a hard time doing?
Expressing their own needs, opinions, and feelings
What is a benefit of being an aggressive communicator?
They get what they want in the short term
How do passive aggressive communicators express their anger?
Indirectly
What is the healthiest and most effective communication style?
Assertive
Name 3 ways people commonly communicate
Words
Facial expressions
Body language
Why do passive communicators go along with things they disagree with?
They don't want to upset anyone or cause conflict.
What kind of statements do aggressive communicators use?
"You" statements that blame other people
What is a benefit of being a passive aggressive communicator?
Avoid direct confrontation
What is a con of assertive communication?
There isn't one
Name 3 things good communication helps people with
Building strong relationships
Solving problems
Getting their needs met
Name 2 signs of passive communciation
Avoiding eye contact
Speaking quietly
Apologizing
Letting others make decisions
Name 2 signs of aggressive communication.
Yelling
Interrupting
Blaming
Invading personal space
Using threatening body language
Name 2 signs of passive aggressive communication.
Saying "I'm fine" when they're clearly not
Using sarcasm to criticize
Giving someone the silent treatment
Talking behind people's backs
Doing things slowly or poorly on purpose
How do assertive communicators express their needs, opinions, and feelings?
Clearly and respectfully
Why can understanding communication styles help people avoid arguments?
It can reduce misunderstandings and help people understand why people respond differently.
What is a benefit of being a passive communicator?
They are seen as easy going and non threatening
Name 2 problems with being an aggressive communicator.
Damages relationships
Makes others feel hurt, angry, or scared
Creates more conflict
Name 2 problems with being a passive aggressive communicator.
It is confusing and hurtful to others
It doesn't solve problems
People don't trust them
Name 2 signs of assertive communication.
Speaking clearly and confidently
Making good eye contact
Using I statements
Compromising
Respecting boundaries
What is communication?
How people share information, ideas, and feelings with one another.
Name 2 problems with being a passive communicator.
Their needs don't get met
They feel ignored or frustrated
They feel taken advantage of
It can damage their self-esteem
What is aggressive communication?
Name 3 things passive aggressive communicators might do instead of saying what is bothering them.
Use sarcasm
Give the silent treatment
Sabotage others behind their backs
Name 2 benefits of being an assertive communicator.
Builds trust
Solves problems
Gets your needs met
Helps maintain healthy relationships