Communication Essentials
Which of the following is the exchange of thoughts, opinions, or information by speech, writing, or behavior?
Communication
Place the following steps of the communication process in the correct order:
Receiving, Encoding, Thinking, Transmitting, Decoding, Feedback.
A presentation delivered using slides and a microphone is a good example of this type of communication.
Verbal Communication
Which of the following involves selecting the appropriate channel of communication for the message delivery?
Transmitting
Which of the following are the two types of listening?
Active and Passive
What are the two main types of communication?
Verbal and Nonverbal
This is the process of translating a message into an understandable format.
Encoding
A speaker's tone of voice, pitch, and loudness are all examples of this type of communication.
Verbal Communication
Chris and Susan are discussing their plans for the football game tomorrow night over the phone. Which of the following would the phone be considered in the scenario?
Channel
This is the process of paying close attention to the speaker, asking clarifying questions, and providing feedback.
Active Listening
Select all of the following which are basic elements of communication.
Channel
Feedback
Message
Receiver
Sender
Stephen and Joe are eating lunch together in the cafeteria. Joe asked Stephen how he did on his algebra test. Stephen answering Joe’s question is an example of which of the following?
Feedback
This type of communication uses written or spoken words.
Verbal Communication
This is the medium through which a message is sent. Examples include face-to-face conversation, email, or a phone call.
Channel
Julio and Kimberly are talking about which gift they should buy their parents for their anniversary. Julio is not willing to compromise on his gift idea. This is an example of which of the following communication styles?
Aggressive
Anything which disrupts the communication process is called __________.
Noise
Which of the following models of communication best describes simultaneous interpersonal communication?
Transactional Model
During a presentation at work, Alexis is maintaining good eye contact and using gestures to emphasize certain points. This is an example of using which kind of communication?
Nonverbal Communication
You're communicating with a friend via text message. What device is your channel?
Phone
Place the following steps of the listening process in the correct order: evaluating, responding, understanding, remembering, and receiving.
Receiving, Understanding, Evaluating, Remembering, Responding
This element of the communication process is the when the receiver gives a response.
Feedback
The person who initiates the communication process is known as the __________. (Who gives a message?!)
Sender
Facial Expressions and body language are examples of what type of communication.
Nonverbal Communication
Which of the following is NOT an example of a communication channel?
Email, Text, Social Media, Face-to-Face Conversation, Noise
Noise
This communication style involves expressing your feelings and opinions while respecting the rights of others.
Assertive