Verbal Communication
What is verbal communication?
uses spoken or written words to share ideas or information.
What is nonverbal communication?
relies on gestures, facial expressions, and body language rather than spoken words.
What is active listening?
Paying full attention to someone instead of thinking about your response.
What is self-awareness?
Ability to recognize and understand your own emotions
Define Dialect
A way of speaking that’s unique to a region, group, or community.
You notice your buddy nodding and leaning forward during a conversation showing they are engaged and attentive.
Body language
distractions during a class but your attention is on the speaker
Focused
What is proactive self-awareness?
Identifying emotional triggers before they affect your behavior.
Knowing who you are speaking to and adjusting how you speak so they understand you
audience awareness
You use your flashlight to communicate your position in the dark. what kind of non-verbal communication is used
signaling / visual cues
Letting someone know you heard them and offering helpful input
Feedback
What is social awareness?
Recognizing unspoken emotions through tone, posture, and behavior.
Articulation
the delivery of particular speech sounds.
What is proxemics
How close or far you stand from someone to show respect, comfort, or engagement.
Restating what someone else has said in your own words to make sure you understood them correctly
Paraphrasing
Identifying emotional triggers before they affect your behavior.
Proactive self-awareness
what is effective delivery?
You adjust your pace and tone during a discussion to ensure your message is persuasive and easily understood.
positive message but facial expression and tone does not match
nonverbal incongruence
reflective listening
Restates words feelings/emotions behind what the speaker said
ability to handle disagreements or tension in a productive way by communicating clearly, staying calm
Conflict management