The ________ is a prescriptive approach to group communication that describes and predicts task-group performance when four communication functions are fulfilled
What is the functional perspective?
100
Imaginative language by a group member describing past, future, or outside events; creative interpretations of the there-and-then
What is a dramatizing message?
100
Webs of significance; systems of shared meaning.
What is culture?
100
Encroachment of modern corporations into every area of life outside the workplace is known as corporate _________.
What is colonization?
100
Discovering all possible means of persuasion
What is rhetoric?
200
One of the four requisite functions, _______ ________, is establishing criteria by which to judge proposed solutions
What is goal setting?
200
A symbolic explosion of lively agreement within a group in response to a member’s dramatizing message
What is a fantasy chain?
200
The method of mapping out social discourse; discovering who people within a culture think they are, what they think they are doing, and to what end they think they are doing it.
What is ethnography?
200
A systemic logic, set of routine practices, and ideology that values control over all other concerns.
What is managerialism?
200
External evidence that the speaker doesn’t create are known as ________ proofs
What is inartistic?
300
One of the four requisite functions, _______ ________, is determining the nature, extent, and cause(s) of the problem facing the group
What is problem analysis?
300
Content of the fantasy that has chained out within a group. Fantasy theme; SCT’s basic unit of analysis
What is a fantasy theme?
300
Tales that carry management ideology and reinforce company policy.
What are corporate stories?
300
Suppression of conflict without employees’ realization that they are complicit in their own censorship.
What is discursive closure?
300
Emotional proof, which comes from the feeling the speech draws from the hearers.
What is pathos?
400
One of the four requisite functions, _______ of ________, is the generation of options to sufficiently solve the problem
What is identification of alternatives?
400
A composite drama that catches up large groups of people into a common symbolic reality.
What is a rhetorical vision?
400
A record of the intertwined layers of common meaning that underlie what a particular people say and do.
What is thick description?
400
Operating outside of employees’ awareness, this form of discourse restricts what can be said or even considered, is systematically __________ communication
What is distorted?
400
Perceived credibility, which comes from the speaker’s intelligence, character, and goodwill toward the audience as these personal characteristics are revealed through the message.
What is ethos?
500
One of the four requisite functions, __________ of positive and negative characteristics, is testing the relative merits of each option against the criteria selected; weighing the benefits and costs.
What is evaluation?
500
An agreed-upon trigger that sets off group members to respond as they did when they first shared the fantasy.
What is a symbolic cue?
500
Texts that articulate multiple aspects of cultural life, often marking rites of passage or life transitions.
What is ritual?
500
Stakeholder democracy; the process by which all stakeholders in an organization negotiate power and openly reach collaborative decisions.
What is participation?
500
An incomplete version of a formal deductive syllogism that is created by leaving out a premise that is already accepted by the audience or by leaving an obvious conclusion unstated.