Types of communication
Assertive
Aggressive
Passive
Communication
100
It is a style in which individuals have developed a pattern of avoiding expressing their opinions or feelings, protecting their rights, and identifying and meeting their needs.
What is Passive communication?
100

I couldn't find Granny Foo Foo this morning and I wasted ten minutes looking for her. You should have put her at her seat." "You are correct. I didn't have Granny Foo Foo at her usual table, but she requested to sit with Mrs. B today and I was accommodating her request."

What is fogging?

100

Two of the hallmarks of aggressive communication.

What are intimidation and anger?

Other acceptable answers include: inconsiderate of others needs, rights, and feelings, and lack of respect.

100
By being passive you are hoping to avoid this
What is confrontation?
100
These two communication styles are combined when the person holds in their opinion and then has an angry outburst.
What is passive-aggressive?
200
This is a style in which individuals express their feelings and opinions and advocate for their needs in a way that violates the rights of others.
What is aggressive communication?
200

In this type of assertive communication, the message allows us to express our thoughts and feelings without putting the other person on the defensive.

What are "I" messages?

200

A type of aggression that is "cold", premeditated behavior used as a means to some other end. Example: some types of bullying behavior.

What is instrumental aggression?

200
In passive communication, you may withhold these_______________ because You may feel uncomfortable speaking your mind, especially when you are among supervisors or people you see as important.
What are opinions, needs or wants?
200
When you have a successful expression of thoughts and ideas from one person to another.
What is effective communication?
300
These individuals value themselves, their time, and their emotional, spiritual, and physical needs and are strong advocates for themselves while being very respectful of the rights of others.
Who is the assertive communicator?
300

A request is repeated over and over and over each time that that it is met with resistance in this type of assertive communication style.

What is repetition?

300

A type of aggression that does damage to another person’s peer relationships, such as social exclusion or rumor spreading.

What is relational aggression?

300
Passive communication is normally a result of this kind of self esteem
What is Low?
300
A type of communication where facial expressions and gestures are key.
What is nonverbal communication?
400
is a form of expression that is ineffective and maladaptive
What is passive?
400

When the evaluator says "While you are very caring, would like to see you improve your decision-making ability," the nurse may respond, "I could use improvement in my decision-making ability, but I believe the quality of the care I deliver is excellent."

What is negative assertion?

400

A type of aggression that is intended to harm another person, such as hitting, kicking or threatening to beat someone up.

What is hostile aggression?

400
Passive people have a very hard time saying this word.
What is the word no?
400

Communication between different healthcare personnel could be labeled this

What is interdisciplinary communication?

500
is a style in which individuals clearly state their opinions and feelings, and firmly advocate for their rights and needs without violating the rights of others.
What is assertive?
500

A typical formula for crafting an assertive "I" statement is to state, "When you [________________], I feel [insert how you feel].

What is "their behavior"?

500

The aggressor typically may get what they want through intimidation, but they will loose the ________ of others. 

What is "respect"?

500
Passive people don't like to make _____________ because they are afraid of being wrong or that someone may disagree with them
What are decisions?
500

Statements that sound like accusations/blame, conveys judgement, put the other person on the defensive. 

What are "You" statements?

M
e
n
u