Payment Services
Call Center 101
US 101
Famous People
Random Questions
100

Submitting the request to have the money moved to the correct invoice.

  When are we using Special Batch form?

100

A formal way of putting your caller on hold is more than 10 seconds to 1 or 2 minutes.

What is Hard hold?

100

A form of language that is spoken in a particular area and that uses some of its own words, grammar and pronunciations.

What is Idioms?

100

Manny Pacquiao

What is the name of the famous boxer in the whole world that came from the Philippines?

100

In the Philippines

Where were the 2020 sea games?

200

Accounts payable invoice details, invoices that will be or have been paid by AHS.

What you can see in Service Payables tool?

200

First you need to have a lead in followed by the feelings that you convey and the fact that your customer is interpreting

How to follow the empathy formula?

200

Begins at 2:00 am local time on the second Sunday in March.

When will Daylight Saving Time starts?

200

Emilio Aguinaldo

Who was the first president of the Philippines?

200

11

How many members are on a soccer team?

300

Used to stop the customer’s contract from flagging past due for amounts that are less than $1.00.

What is the use of AR Research Request form?

300

It's taking the time to say that you hear that they had to do more that they should have.

How to Acknowledge Customer Effort?

300

Is the third largest country by size in the world.

What is United Stated of America?

300

Donald Trump

Who is the current president of the USA?

300

Apolinario Mabini

Who is on 10 peso coin?

400

Accounts receivable invoice details, invoices that will be or have been paid to AHS.

What you can see in AR Lockbox?

400

Once you need to put the information of the person who called and the reason for calling. 

When are we putting a documentation?

400

Dollar

What is the currency in the USA?

400

Neil Armstrong

Who was the first person to step on the surface of the moon?

400

White House

What building does the President live in?

500

Reverse a payment made by Automated Clearing House (ACH) less than seven calendar days prior to the current date.

What is an ACH REFUND/REVERSAL SMARTFORM ?

500

A person who is an authority in a particular area or topic.

Who are the SMEs (subject matter expert)?

500

50 Stars.

How many stars are there on the American flag?

500

Michael Jackson

Who is the famous American singer and pop star also known for moonwalk?

500

Name the vitamin that prevents colds.

What is Vitamin C?

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