Things happen
Communication basics
Professionals
Speech and Writing
Email & Meetings
100
Obstacles that interfere with the understanding of a message

What is barrier?

100

The process of exchanging information, ideas, and feelings.

What is communication?

100

A specialized vocabulary used by members of a particular group.

What is jargon?

100

In most business situations, it is the most important rule to show.

What is respect for others?

100

Proper tone and greeting, organized body, correct grammar and spelling

What are the foundations of a professional email

200

Circumstances in which communication takes place

What is setting?

200

The information, ideas or feelings that the sender wants to communicate.

What are messages?

200

letters, email, publications, company blogs, articles on websites, etc..

What are forms of professional written communication?

200

Either to inform, persuade or entertain.

What is the purpose of your speaking?

200

Subject matter, Signature and email address is correct.

What are things to check before sending an email?

300

The avenues through which messages are delivered.

What are channels?

300

Things that compete with the message for the listener's attention.

What are distractions?

300

A person who writes materials on a website for their company or for other companies.

What is a blogger?

300

Know your audience, purpose and your subject

What are basic considerations in writing?

300

Call to Order, minutes of meeting, old business, new business, committee reports, adjournment.

What is the standard format of a meeting?

400

Biases against the opinion expressed that prevent a listener from understanding

What are emotional barriers?

400

Listening, Speaking, Reading and Writing

What are communication skills?

400

Identify the purpose, give feedback, take notes

What are tips for effective listening?

400

Enumeration, compare & contrast, generalization with examples, cause and effect.

What are basic patterns to structure your speech.

400

1.Plan the meeting 2.Prepare a good agenda 3. Follow the prepared agenda 4.Record the decisions made 5.Follow up on decisions and plans

What is "how to have an effective meeting"?

500

The receiver's response to the message.

What is feedback?

500

Place, time, sights and sounds

What are elements of a setting?

500

Email Marketer, Digital Marketer, SEO Marketer, or Marketing and Communications Specialist. A person who helps design, creates, and oversees a marketing project.

What is a Marketing Specialist?

500

1. Opening paragraph  2. A persuasive body  3. A concluding paragraph

What are organizing your thoughts in writing?

500

Specific. Results-oriented. Timed. Realistic

What are the elements of a good agenda action item?

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