Plan Communications
The best type of communication when updating the project management plan, trying to solve a complex problem, and making changes to a contract
What is formal written? (pg 421 Rita 6th)
Social media management and electronic communications management are examples of this
What is Project Management Information System? (pg 385 PMBOK 6th)
Corporate policies and procedures for social media, ethics, and security
What is an Organizational Process Asset? (pg 391 PMBOK 6th)
Assumptions made about communication meaning
What is a personality bias?
The most important area of expertise for a project manager.
What is communication? (pg 435 Rita 6th)
The best type of communication when trying to discover the root cause of a problem or the first time you inform a team member about poor performance.
What is informal verbal? (pg 421 Rita 6th)
Noisy surroundings, distance, improper encoding of messages, language, and culture are all examples of this
What are Communication Blockers? (pg 426 Rita 6th)
These are used for decision making; responding to stakeholder requests; and having discussions with suppliers, vendors, and other project stakeholders.
What are meetings? (pg 392 PMBOK 6th)
Factors that may influence how a message is encoded or decoded.
What is cross-cultural communication? (pg 373 PMBOK 6th)
This needs review if a stakeholder expresses surprise at a documented change to a project deliverable.
What is the Communications Management Plan? (pg 432 Rita 6th)
This identifies the management strategies required to effectively engage stakeholders and often fulfilled via communications
What is stakeholder management plan? (pg 368 PMBOK 6th)
This may be updated to reflect the status of communication activities
What is the project schedule? (pg 387 PMBOK 6th)
These provide information about communications that have been distributed
What are project communications? (pg 390 PMBOK 6th)
A likely difference between a coworker who utilizes gifs in informal communication and one that does not.
What is an example of a generational cultural difference?
Something a project manager should pay most attention to when there is interpersonal conflict between two team members.
What are non-verbal communication cues?
Stakeholder risk thresholds; global, regional, or local trends, practices, or habits; and geographic distribution of facilities and resources are examples of this
What is Enterprise Environmental Factors (pg 368 PMBOK 6th)
You should allow flexibility in this, in the event that the membership of the stakeholder community changes or their needs & expectations change
What is Communication Methods? (pg 383 PMBOK 6th)
This is updated with revised stakeholder communication requirements
What is the stakeholder register? (pg 393 PMBOK 6th)
Current emotional state
A report helpful to review where a project involving 5 different sellers and 20 company members stands, half-way through.
What is a progress report? (pg 433 Rita 6th)
Development approach, organizational charts, legal requirements, logistics of how many persons will be involved and at which locations, and number of potential communication channels or paths are sources of information typically use in this analysis
What is Communication Requirements Analysis? (pg 370 PMBOK 6th)
This report can contain earn value graphs and info, trend lines and forecasts, stop light charts, and/or dashboards.
What is a Work Performance Report? (pg 382 PMBOK 6th)
This may result in new procedures to eliminate bottlenecks.
What is a change request? (pg 393 PMBOK 6th)
How someone receives a business card in a professional setting
What is an example of a national cultural difference?
What is a requirements meeting? (pg 434 Rita 6th)