Who Are We
What are 3 of the 10 MPTC recognized common duties and tasks of police officers?
1. Patrol assigned areas
2. Respond to 911 calls
3. Help citizens in emergencies
4. Monitor & maintain MV traffic
5. Provide security at events
6. Check buildings
7. Investigate offense & make arrests
8. Conduct interviews
9. Form relationships with community
10. Write reports
What is discretion and what is an example of its use to solve a problem?
Power to choose where, how, and with what severity to act in a situation. Ex. Repeat speeding offender being given a written ticket to deter recidivism.
What are the 4 Cs of good report writing?
Complete, Clear, Concise and Correct
What is are acute and chronic problems?
Acute problems - appear suddenly without warning or immediate explanation
Chronic - problem persists over time
What is the difference between ethics and integrity?
Ethics is an individual moral code of good and bad.
Integrity is the strict adherence to one’s ethics, even when no one is watching.
What is the key difference between explicit and implicit bias?
Explicit is clear, outward hatred and negative stereotyping. Implicit is an internal, involuntary opinion which is not based in intentional hatred.
What are proxemics in communication?
Range at which you are speaking to the subject based on relationship.
Intimate (0-18 in)
Personal (2-4 ft)
Social (4-12 ft)
Public (12-25 ft)
What is confirmation bias and what is negative bias?
Confirmation bias is seeing a trait which we expect and applying them to all members as a fact.
Negative bias is when we place more weight on negative experiences influencing opinion.
What are the 3 missing words of the MPTC’s Who Are We? Motto.
Provide service through ____, ______, and _____.
Integrity, Equality, & Excellence.
What do the acronyms COP and POP stand for in problem solving?
Community oriented policing. Seeks to address root causes of crime
Problem oriented policing. Seeks to prevent and reduce crime
An example of a physical communication barrier is sunglasses. What is an example of each of the other 3 common communication barriers; Appearance, External, and Internal?
Appearance - height, weight, clothing, hairstyles, tattoos
External - noises, moving objects, and body language
Internal - uninterested, tired, hungry, thirsty, emotional, or under stress
What are traits or characteristics of someone who has the Conscientousness personality trait.
Precise, objective, analytical, fact-driven, detail-oriented. May fear criticism and motivated by logic and precision
What are the 4 personality categories of the DISC personality assessment?
Dominance, influence, steadiness, conscientiousness.
What are 2 of 4 MPTC recognized common POLICE CREATED BARRIERS to problem solving?
Us vs. Them
Code of Silence
Corruption
Noble Cause Corruption
When making a radio transmission, what distance should the mic be from your face and what are the 4 “W’s” which should be the content of your transmission?
1-3 inches
Who you are
Where you are
What you have
What you need
How many average words per second are ideal speech cadence for police?
3.5 words per second
What are the 4 levels of emotional intelligence?
Self awareness
Self management
Social awareness
Relationship management
What are the 5 steps of the SERVE model for problem solving?
S = Spotting the problem
E = Ethical decisions
R = Research facts
V = deVelop and execute a plan
E = Evaluate results
What are the 5 sections or parts of a report?
Introductory
Arrival/initial encounter
On scene investigation
Establish Probable cause
Outcome: Action taken or resolution
What are the 3 components of active listening? (AAS)
Attending: get comfortable and eliminate distracting behavior
Acknowledging: the ability to identify emotions communicated by people and demonstrate empathy
Summarizing: paraphrasing critical information