Agents of Change
Counseling Settings
Consultation
Collaboration
Advocacy
100

This role involves counselors initiating transformations in individuals, families, or systems.  

What is an agent of change?

100

Counselors in this setting assist students with academic, career, and personal/social development.

What is a school setting?

100

A counselor gives expert advice to another professional to improve services.

What is consultation?

100

This process involves multiple professionals working together to support a client’s well-being.

What is collaboration?

100

This counselor role involves speaking up for the needs of clients or marginalized groups.

What is an advocate?

200

A counselor encouraging a school-wide anti-bullying initiative is practicing this type of change.

What is systemic change?

200

A private office where therapists meet with clients individually or in groups.

What is a private practice?

200

This model emphasizes a two-way collaborative relationship between consultant and consultee.

What is the collaborative consultation model?

200

A school counselor and a social worker co-developing a student support plan is an example of this.

What is interdisciplinary collaboration?

200

When clients learn to speak up for their own needs, they are engaging in this.

What is self-advocacy?

300

This change occurs when a counselor helps a client reframe negative thinking patterns.

What is cognitive change?

300

This setting supports individuals with severe mental illness, often involving case management.

What is a community mental health center?

300

This type of consultation is used when expertise is sought for a specific problem.

What is expert consultation?

300

True collaboration involves shared decision-making and this kind of relationship.

What is a mutual partnership?

300

Advocating for policy changes to increase mental health funding is this type of advocacy.

 What is public or systemic advocacy?

400

A counselor fostering empowerment within marginalized communities is an example of this.

What is social justice advocacy?

400

Counselors in this environment help couples or families resolve conflict and improve communication.

What is a marriage and family counseling setting?

400

The school counselor advising a teacher on behavior management techniques is an example of this.

What is indirect service delivery?

400

One barrier to effective collaboration can be this, especially between different professions.

What is role confusion?

400

A counselor providing support to help a client navigate social services is practicing this.

What is case advocacy?

500

These individuals often catalyze change through leadership, vision, and action.

Who are change agents?

500

This setting focuses on counseling services within correctional institutions.

What is a forensic or correctional setting?

500

This consultation model views the consultee’s behavior or skills as the main focus of improvement.

What is the behavioral consultation model?

500

In counseling, this approach emphasizes working with families, schools, and communities together.

What is the ecological approach?

500

Advocates must be aware of and sensitive to these factors that influence client experiences.

What are cultural and social determinants?

600

This term refers to the counselor's intentional use of strategies to produce growth.

What is planned intervention?

600

This counseling setting specializes in grief, loss, and end-of-life issues.

What is hospice or bereavement counseling?

600

Consultation differs from counseling because it typically focuses on this rather than personal change.

What is systems improvement?

600

This tool is often used in collaborative settings to define goals, tasks, and responsibilities.

What is a Memorandum of Understanding (MOU)?

600

This type of advocacy addresses unfair systems and promotes equal access to services.

What is social justice advocacy?

700

Promoting equity, diversity, and inclusion in a workplace represents this kind of change.

What is organizational change?

700

This workplace-based setting helps employees cope with stress, trauma, and work-life issues.

 What is an Employee Assistance Program (EAP)?

700

A mental health consultant working with a team to develop trauma-informed practices is offering this.

What is programmatic consultation?

700

Collaboration across agencies improves this, ensuring seamless services.

What is continuity of care?

700

This document from the American Counseling Association outlines the ethical obligation to advocate.

What is the ACA Code of Ethics?

800

This counseling theory emphasizes clients’ potential to change through self-actualization.

What is person-centered therapy?

800

A hospital environment where counseling services are provided to patients and families.

What is a medical or health care setting?

800

Consultation that takes place among professionals within the same organization.

What is internal consultation?

800

A collaborative counselor promotes open communication, mutual respect, and this.

What is cultural humility?

800

A counselor presenting data to local officials about community mental health needs is engaging in this.

What is legislative advocacy?

900

A counselor helping clients advocate for community health resources is affecting this level of change.

What is community-level change?

900

A setting where counselors help clients recover from substance abuse and maintain sobriety.

What is a substance use treatment center?

900

This process involves gathering information, offering feedback, and developing action plans.

What are the stages of consultation?

900

In collaborative partnerships, this is essential to maintain client confidentiality.

What is informed consent?

900

Advocacy is often linked with this other professional function that involves stakeholder input.

What is collaboration?

1000

Counselors facilitate this type of change by challenging institutional barriers and advocating for reform.

What is systemic transformation?

1000

This setting provides immediate, short-term counseling during crises.

What is a crisis intervention center?

1000

Effective consultants demonstrate this interpersonal skill, which helps build trust.

What is active listening?

1000

Successful collaboration often leads to this, where multiple systems work together efficiently.

What is integrated care?

1000

Effective advocates use this to raise awareness and mobilize support.

What is public education or outreach?

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