Being veteran centric and appropriately considering the veterans interest
What is advocacy?
When care cannot be given within 20 days for primary care/mental health and 28 days for specialty care.
What is wait time standard?
WTS, DT, BMI, DST
What is eligibility?
Born on July 1
Who is Ms. Marie Schafer?
Act with high moral principle
What is Integrity?
Humanitarian, Sharing Agreement, CHAMPVA, TRICARE
Who is not eligible for community care?
CIH
What is Complementary and Integrative Health?
This veteran has over 30 years of service and she thinks she's going to leave us
Who is Hilda?
To Fulfill individual responsibilities and organizational responsibilities.
What is Commitment?
Emergency room notification timeframe in order to be eligible
What is 72 hours?
RFS
What is request for service?
This veteran served in the United States Army for 5 years and Airforce reserve for 10 years and is an important piece to community care
Who is Fernanda?
Treat all others with dignity. Show it to earn it.
What is respect?
Nature or simplicity of service, Frequency of Service, Need for an Attendant, Potential for Improved, Continuity of Care, Difficulty in Traveling
What is best medical interest (BMI)?
PPMS
What is Provider Profile Management System?
This person worked at San Antonio VAMC.
Who is Sharon?
 Strive for the highest quality and continuous improvement.
What is excellence?
A tool launched to capture and determine eligibility.
What is the DST?
SEOC
What is Standardized Episodes of Care?
United States Army Veteran with 40 years of service and has worked on the Mental Health Units
Who is Eladio?